General Summary:The
Senior Billing Data Analyst is the key data expert within the Billing Operations team, leveraging the Oracle ERP system to extract and analyze billing data. This role is critical in driving process improvements, resolving complex billing issues and ensuring financial accuracy and overall health of billing operations.
Essential Job Functions and Responsibilities:- Extract, analyze, and validate billing, invoice, and accounts receivable data directly from Oracle ERP modules.
- Develop and execute queries to perform detailed analyses of billing cycles, revenue recognition, and payment variances.
- Identify, investigate, and resolve billing discrepancies, working closely with the Finance, Sales, and Customer Service teams.
- Create and maintain operational reports and dashboards to monitor key billing metrics and performance indicators (KPIs), billing accuracy rates, and collection rates.
- Provide support for monthly, quarterly, and annual financial closing processes related to billing and revenue.
- Develop a deep understanding of invoicing Standard Operating Procedures and identify opportunities for process improvement, automation, and efficiency gains.
- Assist in documenting and defining governance standards for data input and storage mechanisms within the Oracle ERP billing environment.
- Respond to internal and external audit requests by providing accurate billing data and documentation.
- Collaborate with technical teams to troubleshoot billing system issues and support system upgrades or implementations.
- Other duties and projects as assigned by management.
Essential Job Qualifications:- Bachelor's Degree in Finance, Accounting, Business Administration, Computer Science or related quantitative field.
- Previous 1-3 years of working experience as a Data Analyst, Billing Analyst or in a a similar role with focus on billing or accounts receivable required
Knowledge/Skills/Abilities:- Exceptional analytical, problem-solving, and critical-thinking skills, with a meticulous attention to detail.
- Experience with Business Intelligence (BI) and data visualization tools such as Oracle Analytics Cloud (OAC), Tableau or Power BI
- Ability to communicate complex data findings and process improvements clearly to both technical and non-technical stakeholders.
- Experience with billing-specific tools or platforms beyond the core ERP.
- Familiarity with financial reporting standards related to billing and revenue recognition.
- Knowledge of automation tools and techniques to streamline billing workflows.
- Experience with supporting system implementations or data migration projects within an Oracle environment.
- Ability to work independently and as part of a team in a fast-paced environment.
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