Position Overview The Senior Benefits Manager is responsible for leading enterprise-wide benefits operations and ensuring compliance across all programs. This role is responsible for ensuring the integrity, efficiency, and strategic alignment of benefit programs-including health, welfare, retirement, and leave of absence programs-through strong vendor partnerships, file feed management, and data governance.
This is a critical role in strengthening system integrations, optimizing file transmissions, and enhancing overall vendor communication protocols. This position partners cross-functionally to ensure benefit operations are scalable, compliant, and aligned with broader organizational priorities.
Operating with a high level of autonomy, this role partners closely with Operations Directors, Practice Managers, Medical Leaders, and HR partners to drive consistent HR practices, strengthen leader effectiveness, support employee experience, and ensure scalable people processes aligned with AmeriVet's continued growth.
Key Responsibilities - Serve as the subject matter expert for self-funded medical plans, overseeing plan design, administration, vendor management, and ongoing performance optimization.
- Lead enterprise-level oversight of benefits operations, including health & welfare plans, self-funded medical plans, 401(k)/retirement plans, and leave of absence programs (FMLA, ADA, state leave)
- Ensure accuracy and integrity of file feeds, system integrations, and benefits data across platforms
- Manage strategic vendor relationships (TPAs, carriers, recordkeepers, and leave administrators), ensuring proactive communication, accountability, and service optimization
- Oversee inbound and outbound file transmissions between HRIS (Workday), payroll, and third-party administrators to ensure compliance and operational continuity
- Serve as a subject matter expert in Workday Benefits and Absence Management, including configuration, business process optimization, reporting, and integration troubleshooting
- Partner with HRIS and IT teams to enhance Workday functionality, improve data flows, and support system upgrades or implementations
- Oversee administration and governance of self-funded plans, including coordination with TPAs, stop-loss carriers, and internal stakeholders to ensure cost control and compliance
- Manage 401(k) plan administration, including vendor oversight, plan compliance, nondiscrimination testing coordination, and alignment with fiduciary responsibilities
- Ensure compliant administration of leave of absence programs, including policy alignment, vendor oversight, and regulatory adherence across multiple states
- Drive process improvements based on internal audits, compliance reviews, and organizational findings
- Ensure adherence to applicable federal and state regulatory requirements (ACA, ERISA, COBRA, FMLA, ADA) through strong documentation and governance practices
- Partner cross-functionally to align benefits operations with company-wide strategic initiatives
- Analyze reporting and data trends to identify risks, gaps, and optimization opportunities
- Support continuous improvement efforts related to systems, compliance controls, and vendor performance
Education & Experience - Minimum of 5+ years of progressive experience in benefits administration, including oversight of complex, multi-state or multi-site environments
- Bachelor's degree in Human Resources, Business Administration, or related field required
- Demonstrated experience managing self-funded health plans, including vendor/TPA coordination and cost management strategies
- Experience overseeing 401(k)/retirement plans, including vendor management, compliance, and audit support
- Strong experience overseeing leave of absence programs (FMLA, ADA, state-specific leaves), including vendor management and compliance
- Hands-on experience with Workday Benefits and Absence Management, including configuration, integrations, reporting, and issue resolution
- Strong background in HRIS systems, file feed management, and vendor integrations
- Experience managing third-party vendor relationships with a focus on service-level accountability
- Solid understanding of regulatory frameworks impacting benefits administration
- Proven ability to translate organizational findings into strategic process improvements
- Strong analytical, problem-solving, and cross-functional partnership skills
Physical Requirements: - Office work and standing and walking during practice visits.
Travel - This role drives excellence in people strategy, leader support, and organizational performance across multiple sites. Travel up to 10%
Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
This role is required to be onsite in San Antonio, TX at our Support Center. Hybrid work schedule is available! At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
- Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
- Generous paid time off and holidays, because your personal time matters.
- A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
