Senior B2B Account Manager

Arrive

$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of B2B sales experience in account management and new business development
  • Proven track record of exceeding quotas in fast-paced environments
  • Experience expanding accounts through subscription growth and transaction volume
  • Ability to sell to multiple stakeholders within a single organization
  • Comfortable discussing pricing and ROI with executive decision-makers
  • Exceptional verbal and written communication skills

Responsibilities

  • Drive customer retention and expand the adoption of subscriptions and transaction volume
  • Frame customer conversations around ROI and operational efficiencies
  • Cultivate relationships beyond the Fleet Manager to include Finance and executive sponsors
  • Map customer organizations to identify new expansion opportunities
  • Conduct structured Quarterly Business Reviews (QBRs) to analyze performance
  • Develop a 90+ day renewal forecast and proactively address risks
  • Prioritize strategic accounts and maintain focus on subscription and transaction growth

Benefits

  • Flexible work environment with in-office requirements three days a week
  • Opportunity to work with a global product offering
  • Access to a dynamic B2B marketplace with high growth potential
  • Supportive team culture aimed at collaborative success
  • Potential for professional growth within a rapidly expanding company
Full Job Description
The Role

We are seeking a sales-focused and results-driven Senior Corporate Account Manager to join our Parkmobile for Business team. In this role, you will own a book of corporate accounts with various fleet sizes across the country, focusing heavily on customer retention and expanding adoption across both subscription and transaction volume. As part of a growing B2B offering in the US market, you will nurture and strengthen existing relationships while actively seeking out new opportunities via a land-and-expand model. Ultimately, your goal will be to drive growth through subscription adoption-with a strong focus on net monthly revenue retention (MRR) and transaction volume growth-by building and multithreading relationships at every level of the customer organization.

How to make an impact
  • Frame every customer conversation around ROI including leakage eliminated, fines avoided, expense overhead removed - not just feature lists
  • Multithread beyond the Fleet Manager into Finance, Accounting, and the executive sponsor
  • Position yourself as a trusted advisor on fleet parking strategy by bringing outside perspective: what comparable fleets are doing across our footprint, where mobility is heading, what's coming next from the Parkmobile platform
  • Map the broader customer organization (sibling divisions, parent companies, regional offices, adjacent fleets) and time expansion conversations to customer events: new vehicles, new locations, leadership changes, end of fiscal year
  • Diagnose each customer's fleet composition, geographic footprint, and current parking spend (both hard and soft costs), then build a clear path from today's adoption to full subscription and transaction volume potential
  • Run structured QBRs that tie session volume, leakage eliminated, and transaction fee savings to each customer's operational and financial outcomes
  • Build a 90+ day renewal forecast across your book and surface risk early, not at the eleventh hour
  • Arrive Curious: Ask the questions that uncover what's actually broken in their parking spend (leakage, fines, expense overhead, lost productivity), not just what the Fleet Manager is telling you they want
  • Arrive Focused: Prioritize the accounts and motions that move subscription and transaction volume, and protect your calendar from everything else
  • Arrive Together: Pull your colleagues and leadership into the deal at the right moments, because no AM wins a complex fleet account alone

About you

You're a revenue driver who also knows how to turn hard won relationships into lasting growth & retention. You don't wait for the renewal conversation to start, you're already six months ahead of it. You don't rely on one point of contact and understand which 20% of your book is going to drive 80% of your number. You walk into QBRs showing customers what's leaking from their business in a true Challenger Sale mentality. You're confident without performing and someone everyone looks at as a great teammate. If you've been the top AM on a team and wondered what you could do with a global product with nearly infinite opportunity to grow and build, this is that role.

Your background
  • 4+ years of B2B sales experience with a track record across both new business development and account management
  • Consistent attainment ahead of quota of in a fast-paced, target-driven environment
  • Demonstrated ability to expand existing accounts through subscription growth, transaction volume, or new product motions
  • Experience selling into multiple stakeholders inside a single account: fleet management, operations, finance, and the executive sponsor
  • Comfortable having pricing, ROI, and renewal conversations with executive decision-makers
  • Excellent verbal and written communication, with the ability to translate complex value into a clear customer-facing story
  • This role is based out of our US Headquarters in Midtown Atlanta and you are able to work in office 3 days a week

Department B2B Locations Atlanta

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