Skills Required:
• Define, advise and implement Agile tooling strategic direction in partnership with enterprise tools and methodology owners
• Pilot and implement new Jira plug-ins that support Agile at scale
• Define & implement Agile tooling usage standards (i.e. permissions, workflows, post-conditions, dashboards, screens, and fields) and best practices to increase higher productivity
• Create a roadmap for implementation of tooling integration between Jira and other technical and Portfolio Management applications
• Develop metrics, dashboards, and advanced filters in JIRA/Confluence to provide end-users and business leadership with meaningful operational/performance metrics and customized reports
• Create and maintain prioritized backlogs of work required to fulfill strategic objectives
• Communicate regularly with a range of enterprise stakeholders
As an Atlassian Subject Matter Expert, you will:
• Partner with Application Delivery pillars and provide Agile tool-related thought leadership, best practices, guidelines & recommendations
• Coach executives, business and the delivery teams to enable productive tooling usage
• Build and facilitate demos, how-to guides, and trainings of Jira & Confluence
• Advise and train Jira administrators on how to configure, use, and maintain global and project-specific Jira configurations
• Leverage communities to spread product knowledge
Solution Implementation and Delivery:
• Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration
• Code & implement scripting solutions with languages like Groovy and Python
• Web integration of Atlassian and other applications using Rest APIs
• Create Jira project roles, issue types, components, workflows, release based c onfiguration
• Advise and assist Application Delivery teams in creating organizing and managing screen schemes, permission schemes and notification schemes
WHAT DO YOU NEED TO SUCCEED?
Candidates should have demonstrated experience and a documented track record of success in the following key areas:
• Deep hands-on expertise with Atlassian products, specifically Jira Align, Jira and Confluence
• Ability to gather requirements, propose potential solutions, analyze impact, communicate with stakeholders, and implement toolset solutions.
• Installation, configuration, and system administration of Atlassian software, with particular emphasis on Data Center versions of Jira, Confluence, and Atlassian Marketplace Jira plug-ins
• Demonstrated ability to develop & implement workflow, post functions, triggers, automated scripts, etc
• Ability to write JQL (Jira Query Language) to construct custom dashboards, reports, filters etc.
• Deep understanding and hands on experience with Atlassian rest APIs
• Exceptional engagement, facilitation, and communication skills, with experience collaborating with stakeholders at every level; Ability to present complex topics to mixed audiences
• Ability to problem-solve innovatively and creatively
• Able to work independently with minimal guidance in a rapidly changing environment
• Ability to manage multiple clients and deliverables at any given time through effective time management and planning
• Team player and strong collaboration and stakeholder management
Skills & Qualification
• BA/BS in Information Systems, Computer Science, or related experience
• Hands-on experience and expert knowledge of Atlassian JIRA and Confluence
• Consulting or client delivery role
• Managing software tool implementations
• Scripting with a language like Groovy or Python
• Web integration using Rest APIs
Nice-to-have:
• Business process improvements
• Multi-team Agile environment
• One or more Atlassian Certifications, or path toward certification
• Hands on knowledge on Marketplace Agile at Scale plug-ins
• Understanding of non-functional requirements for application scalability, availability, and security
• Experience within a fast-paced, fast-growth tech environment
Salary Range - CA$ 100,000 - CA$ 120,000 Per Year
TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.