Senior Associate - Technology Services Group

Optimus SBR

$100K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in technology consulting or digital transformation.
  • Proven experience in leading project workstreams or team coordination in a consulting environment.
  • Strong grasp of technology business transformation linking processes, data, and technology.
  • Skilled in gathering and validating business, technical, and user requirements.
  • Proficient in conducting systems assessment and analysis of operating models.
  • Ability to create professional presentations and comprehensive client deliverables.
  • Effective communicator with a knack for building trusted relationships across stakeholders.

Responsibilities

  • Lead and support technology consulting projects in digital transformation and strategy implementation.
  • Manage project duties including planning, coordinating tasks, and ensuring timely high-quality outcomes.
  • Conduct analyses to understand business needs and develop technology strategies.
  • Facilitate stakeholder engagements to gather requirements and align on solutions.
  • Document business and technical requirements effectively for various stakeholders.
  • Assess current systems and processes to identify gaps and create improvement plans.
  • Guide technology selection processes including vendor assessments and solution evaluations.

Benefits

  • Annual bonus and retirement savings through a Group RRSP program.
  • Hybrid work model when project demands allow.
  • 12 paid Optimus Days for additional time off.
  • Comprehensive health benefits including life and disability insurance.
  • Health Spending Dollars to assist with health-related expenses.
Full Job Description
About the role

Join a dynamic and engaging team that thrives on collaboration, innovation, and growth. The Senior Associate role within our Technology Services Group is an exciting, transformative opportunity to lead meaningful projects across diverse industries, shaping the future of technology and digital transformation. If you're passionate about solving complex problems, mentoring teams, and delivering practical technology-enabled solutions, this role is for you.

Responsibilities:
• Lead and support technology consulting engagements across digital transformation, technology strategy, systems implementation, data, cloud, cybersecurity, enterprise architecture, and related areas.
• Manage defined project workstreams, including work planning, task coordination, progress monitoring, risk management, and the timely delivery of high-quality outcomes.
• Conduct quantitative and qualitative analysis to assess business needs, technology capabilities, operating models, industry trends, and potential solution options.
• Facilitate stakeholder interviews, workshops, and working sessions to gather requirements, validate findings, and build alignment around proposed solutions.
• Lead the documentation and validation of business, functional, technical, data, and user requirements.
• Assess current-state systems, applications, processes, data flows, integrations, controls, and technology operating models to identify gaps, risks, and improvement opportunities.
• Design future-state processes, technology solutions, target operating models, implementation roadmaps, governance structures, and performance measures.
• Support technology selection activities, including market scans, vendor assessments, requests for proposal, requirements evaluation, and solution comparisons.
• Develop clear, concise, and executive-ready presentations, reports, process maps, requirements documents, business cases, and implementation plans.
• Lead or support system implementation and transformation activities, including planning, configuration, testing, data migration, deployment, change readiness, and post-implementation support.
• Manage project governance activities, including status reporting, risk and issue management, decision tracking, resource coordination, and stakeholder communications.
• Translate complex technical concepts into clear, practical recommendations for technical and non-technical audiences.
• Build trusted relationships with client stakeholders and communicate confidently with project teams, managers, senior leaders, vendors, and technical specialists.
• Identify emerging project risks and issues, recommend mitigation strategies, and escalate concerns appropriately.
• Support data analysis, reporting, and visualization activities to inform decision-making and measure project outcomes.
• Support business development activities, including opportunity identification, proposal development, solution design, project scoping, and the preparation of client-facing materials.
• Contribute to the development of intellectual capital, methodologies, tools, accelerators, and reusable assets for the Technology Services Group.
• Provide day-to-day direction, coaching and mentoring project teams. You will also be responsible for career management, professional development, and supporting employees through Optimus SBR's Career Development Program (CDP).
• Contribute to the life and culture of Optimus SBR.

Qualifications:
• 6+ years of progressive experience in technology consulting, digital transformation, business analysis, systems implementation, technology strategy, project delivery, data, or a related field.
• Demonstrated experience leading project workstreams or coordinating teams in a consulting, technology, or complex corporate environment.
• Strong understanding of technology-enabled business transformation and the relationship between business needs, processes, data, people, and technology.
• Experience gathering, documenting, and validating business, functional, technical, data, or user requirements.
• Strong analytical and structured problem-solving skills, with the ability to synthesize complex information and translate findings into practical recommendations.
• Experience assessing systems, processes, data flows, integrations, controls, technology capabilities, or operating models.
• Experience supporting or leading technology selection, systems implementation, digital transformation, data, cloud, cybersecurity, or enterprise technology initiatives.
• Ability to develop persuasive, professional, and executive-ready presentations, reports, business cases, requirements documents, and other client deliverables.
• Strong facilitation, written communication, and verbal presentation skills.
• Demonstrated ability to build trusted relationships and collaborate effectively with business, technical, vendor, and executive stakeholders.
• Strong project management, organizational, and time-management skills, with the ability to manage competing priorities and deadlines.
• Experience coaching, supporting, or providing direction to junior team members.
• Demonstrated initiative, sound judgement, intellectual curiosity, adaptability, and ownership.
• Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
• Experience with tools such as Jira, Confluence, Visio, Power BI, Tableau, SQL, cloud platforms, enterprise systems, or project management applications is considered an asset.
• Knowledge of Agile, Scrum, Waterfall, systems development lifecycle, design thinking, enterprise architecture, change management, or product delivery methodologies is considered an asset.
• Ability to demonstrate the bold, entrepreneurial, hard-working, and client-focused behaviours that support Optimus SBR's culture.
Required Education: Related University Degree (e.g., Computer Science, Information Systems, Engineering, or equivalent).
Preferred Education: Post-Graduate degree, MBA, or other relevant designations strongly preferred.

Interview recording & AI notetakers

During the interview process, we may use transcription or AI notetaking tools. To protect privacy, legal compliance, and interviewer/candidate experience, the use of these tools is not permitted without your prior consent. We will ask for your consent and if you wish to decline, handwritten notes are welcome.

Compensation: Salary range is $100,000-$130,000 CAD

Salary ranges are designed to be competitive. Individual compensation is determined by skills, qualifications, and experience and is subject to negotiation and subject to the candidate meeting the specific requirements or the role. Exceptional candidates may be considered above the top of the range, and pay can increase quickly for those who make a big impact in the role.

A Taste of Some of the Great Benefits at Optimus

Financial
  • Annual Bonus
  • Retirement savings through our Group RRSP program
  • Company equity for Managers and above
  • Maternity and Parental Leave with top up compensation

Flexibility
  • Work in a Hybrid model (when client projects permit)
  • 12 Optimus Days paid

Health
  • Top-tier health benefits
  • Life & disability insurance
  • Health Spending Dollars


So, what's next?

At Optimus SBR, we're all about creating a space where everyone belongs and can thrive. We're committed to diversity and inclusion, welcoming people from all backgrounds. We're proud to back missions like the BlackNorth Initiative to drive real change. Let's build something meaningful together, where your voice matters and fearless ideas can shine.

Vacancy Status: Existing vacancy within our organization.

Submit your application with your resume today! While we appreciate all applications, only selected candidates will be contacted for interviews.

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