Qualifications
Responsibilities
Benefits
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
Senior AssociateJob Description & Summary
The Opportunity:
AsaSenior Associate, Salesforce Business Analyst, unlock your potential and embrace the chance to drive meaningful outcomesthat’llelevate your career. Your role will include, but isn’tlimited to:
Lead requirements gathering sessions with business and operational stakeholders
Translate business needs into user stories, process flows, and functional requirements
Collaborate closely with developers and UX consultants to shapeend-to-endsolutions
Configure Salesforce solutions using declarative tools to support business workflows
Support testing, validation,planningand change management activities
Maintaintraceability artifacts that support delivery governance
Ensure solutions align with enterprise standards and delivery best practices
What You'll Bring:
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:
2+ years of experience with the Salesforce platform (analysis and/or configuration)
Strong experience with:
Requirements gathering and stakeholder engagement
User stories, acceptance criteria, and process documentation
Salesforce data modelsand workflow configuration
Experience working in cross‑functionaland diverseconsulting or delivery teams
Salesforcecertifications such as Administrator,Business Analyst,App Builderor Service Cloud Consultant
Experience delivering Salesforce solutions in healthcare, public sector, or human services contexts
Exposure to Service Cloudor Health Cloud/ Home Health
Experience supporting mobile orfield-basedservice workflows
Familiarity with data privacy, compliance, or regulated operating environments
Comfortable using AI with clear expectation of human review
As a requirement, a Security Clearance is mandatory for all staffwho’llbe engaged on these assignments. Prior to applying, please review the website to ensure you meet the eligibility requirements to obtain this clearance. This’ll become a condition of your employment with PwC should you receive an offer from us.
This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.
The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
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