Capital One Financial Corporation

Senior Associate Project Manager - Travel Delivery Lead

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree or military experience
  • 2+ years in Business Process Management, Project Management, Relationship Management, or Risk Management
  • 2+ years using Google Suite products
  • 2+ years leading technology delivery projects
  • Preferred: Masters or MBA degree
  • Preferred: 4+ years in relevant management roles

Responsibilities

  • Act as the ultimate project owner to eliminate roadblocks and enhance delivery
  • Develop and track delivery execution plans and manage timelines
  • Create structured documentation for onboarding, collaboration, and launches
  • Map dependencies and coordinate requirements with cross-functional teams
  • Manage stakeholder expectations by connecting with various teams and facilitating meetings
  • Provide systematic status tracking and reporting to leadership
  • Champion well-managed processes in risk, legal, and compliance areas
  • Support testing efforts, ensuring all documentation and inputs are organized

Benefits

  • Comprehensive health and wellness benefits
  • Financial benefits including performance-based incentives
  • Inclusive benefits that support overall well-being
  • Eligibility for benefits may vary based on status and level
  • Opportunities for professional development and growth
Full Job Description
Senior Associate Project Manager - Travel Delivery Lead As a Travel Delivery Lead Senior Associate, you will leverage your strong organizational, communication, teamwork, and problem solving skills to deliver on highly strategic travel initiatives in close partnership with our Product Managers and Business Analysts. You will also work cross functionally with our partner teams, including: Tech, Design, Marketing, Risk, Legal, and 3rd party partners to bring our innovative travel features to market and manage large-scale marketing and product rollouts.  Key Responsibilities • Ultimate Project Owner: Be the team member that can/will do whatever it takes to effectively remove blockers, move the program forward, and deliver value for customers and the business • Coordination of execution: Develop & maintain delivery execution plans. Track progress against timelines, risks to delivery. Be ‘in-the-know’ side by side with product, tech, design, marketing, and well managed conversations across teams to connect the dots and ensure things do not fall through the cracks.  • Steward of documentation: Create structure for defining, executing, and maintaining system documentation that can be used to assist with onboarding, collaboration, updates and launch.  • Dependency mapping, tracking, and resolution: Develop & maintain dependency maps. Coordinate timelines and requirements w/ dependent teams independently. This may be across tech, product, design, marketing lane, & external partners. • Stakeholder management: Independently connect with relevant stakeholders to set expectations, problem solve issues, remove blockers, etc. Lead delivery prep meetings across our team and stakeholders, develop launch materials, and facilitate go/ no-go decisions. • Status Tracking & Reporting: Be able to both create & distribute systemized status reporting on delivery progress to Product & Tech leadership, and also provide ad-hoc updates on specific areas of interest as needed.  • Steward of well-managed processes: Track & champion well managed processes for risk, legal and compliance. • Testing Planning & Support: Be comfortable working hands on with product & tech to execute test scenarios and provide lift for the dev & product teams. Own the testing documentation, ensuring necessary inputs are provided by SMEs, and keeping our team and partners on track to complete testing ahead of launches.  Ideal candidate will be a: • Self-Starter: Willing & able to create repeatable processes that simplify execution and insert themselves into work streams to autonomously find ways to deliver value to the broader group.  • Team Player: Able to build strong relationships with both tech & product partners to work cross-functionally. Has experience centralizing information from many teams and creating structure and a delivery plan. • Systems Thinker: Able to connect the dots between how different technology systems work together to add value and propose efficient ways of working. • Communicator: A strong communicator that can inform stakeholders on status, progress, & impediments.  • Comfortable with technology: Understands the basic building blocks of tech systems and to be able to converse with both PMs & Tech Leads about how different components fit together. Has knowledge and previous experience utilizing project management tools and techniques (Jira). • Organizer: This associate should be one of the most organized on the team, so much so that they can build processes / tools that help the collective be more organized & provide clarity for team members & stakeholders. They should have experience creating clear and structured trackers and presentations for project updates and delivery milestone Basic Qualifications:  • Bachelor’s Degree or military experience • At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management • At least 2 years of experience with Google Suite products • At least 2 years of experience leading technology delivery projects Preferred Qualifications:  • Masters or MBA degree • 4+ years of experience in Business Process Management, Project Management, Relationship Management or Risk Management At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $96,500 - $110,100 for Sr. Project Manager New York, NY: $105,300 - $120,100 for Sr. Project Manager Richmond, VA: $87,700 - $100,100 for Sr. Project Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

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Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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