LA28 does not provide relocation assistance.

Senior Associate, OAS Enterprise Systems

Role Purpose

You will help build and run the enterprise systems that keep LA28 operating - acting as a hybrid business and technical analyst on the applications that power the organization. This role supports complex integrations and implementations from requirements through testing and go-live, bridging business needs and technical delivery. You will gain broad, cross-functional exposure across project teams, internal stakeholders, and third-party developers while supporting multiple solutions.

Key Responsibilities
• Support project managers across the enterprise-systems portfolio, synthesizing minutes, capturing decisions, and coordinating inputs from stakeholders and third-party developers.
• Elicit and document business requirements, implementation specifications, and use cases that bridge business needs and technical delivery.
• Draft test plans and User Acceptance Testing (UAT) plans, and track defects, enhancements, and changes through to resolution.
• Support the Director and project managers in triaging and maintaining the portfolio backlog, including intake meetings and evaluating new requests.
• Analyze business processes and recommend workflow improvements, process maps, and automations within the solutions ecosystem.
• Collaborate with external providers and internal teams (Cyber Security, Architecture) on enhancement requests and risk-mitigation.
• Triage system requests and provide day-to-day analytical support for end users, coordinating troubleshooting across the technology team and partners.

Required Competencies
• Minimum of 4+ years as a Business Analyst, Technical Analyst, or similar role supporting enterprise software solutions.
• Proven track record supporting complex, end-to-end technical implementations and system integrations.
• Experience writing technical documentation and requirements specifications, and drafting/executing structured deployment plans, including UAT and release management.
• Experience working directly with third-party developers and external vendors; fluency with SharePoint and Smartsheet.
• Experience with DevOps platforms (e.g., Azure DevOps or Jira) for defect tracking, backlog management, and sprint planning; familiarity with Agile and Waterfall frameworks.

Valued Experience
• Bachelor's degree in a technical or business discipline (preferred).
• Experience supporting enterprise-grade ERP, HRIS, or Finance systems (e.g., Workday or procure-to-pay platforms).
• Familiarity with work-management tools such as Asana, Monday, or MS Project.
• A self-starting, collaborative, and adaptable approach.

What We Offer
• Ownership of analysis and delivery on systems that keep a historic Games running.
• Career-defining, cross-functional exposure across technology, vendors, and every part of LA28.
• Transferable skills from delivering complex implementations at pace.
• Teammates who value collaboration, pragmatism, and shared success.

What This Role Means for the Games

Reliable enterprise systems are the quiet infrastructure behind every LA28 decision and deliverable. Your analysis and testing help these systems land cleanly - keeping the organization running as it builds toward the Games.

Physical Requirements & Working Conditions
• Available to work onsite in our Downtown Los Angeles-based office.
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.

Compensation

The annual base salary range for this position is $73,000 - $98,000

The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

Accommodation

LA28 is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of the role, please let your recruiter know.