New York Life Insurance Co

Senior Associate, Morbidity Underwriting Risk & Quality Solutions

New York Life Insurance Co$100K — $143K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10+ years of life/health, LTC, or IDI underwriting experience with morbidity expertise
  • Strong grasp of underwriting guidelines and risk assessment frameworks
  • Proven experience reviewing complex underwriting cases and identifying inconsistencies
  • Analytical mind with skills to synthesize data into actionable insights
  • Proficient in reporting and data visualization tools like Excel, SQL, Qlik, Tableau, or Power BI
  • Ability to influence stakeholders without direct authority
  • Excellent written and verbal communication abilities

Responsibilities

  • Perform post-decision reviews on LTC and IDI underwriting cases to ensure alignment with guidelines
  • Evaluate underwriting decisions for equity and risk outcomes
  • Identify inconsistencies and training needs in decision-making processes
  • Monitor and analyze morbidity underwriting quality trends across different products
  • Develop dashboards to track performance and quality metrics
  • Drive recommendations for enhancing underwriting practices and procedures
  • Collaborate with cross-functional teams to implement actionable improvements

Benefits

  • Fully remote work environment
  • Opportunity for discretionary bonuses
  • Inclusive of annual incentive program participation
  • Engagement in process improvement initiatives
  • Continuous professional development opportunities through training and collaboration
Full Job Description
Job Requisition ID: 93989

Location Designation: Fully Remote

Role Overview

The Senior Associate, Morbidity Underwriting Risk & Quality Solutions is an advanced individual contributor responsible for ensuring the quality, consistency, and effectiveness of morbidity underwriting decisions across Long Term Care and Individual Disability Insurance.

This role owns morbidity underwriting quality insights, monitoring, and reporting, and plays a critical role in identifying trends, assessing adherence to guidelines, and driving improvements to underwriting practices, tools, and processes.

The individual operates with a high degree of independence, applying deep underwriting expertise and analytical judgment to evaluate outcomes, influence decision-making, and support continuous improvement across underwriting and modernization efforts.

What You'll Do:

Quality Oversight & Case Review
  • Perform post-decision reviews of LTC and IDI underwriting cases to assess accuracy, consistency, and alignment with morbidity underwriting guidelines
  • Apply expert judgment to evaluate whether underwriting decisions are equitable, balanced, and aligned with intended risk outcomes
  • Identify decision inconsistencies, guideline deviations, training opportunities and areas of elevated risk


Trend Analysis & Insight Generation
  • Own monitoring and analysis of morbidity underwriting quality trends across products, cohorts, and distribution channels
  • Identify patterns in decisioning, including inconsistencies, leakage, or emerging risks
  • Develop and maintain dashboards and reporting to track quality metrics and performance over time


Process Improvement & Recommendations
  • Drive recommendations to improve underwriting quality and consistency, including:
    • Training needs
    • Updates to underwriting guidelines and procedures
    • Enhancements to rules, tools, and systems
  • Partner with underwriting leadership to prioritize and implement improvements


Cross-Functional Collaboration & Influence
  • Collaborate with Morbidity Underwriting Managers, Product, and Underwriting Modernization teams to translate insights into actionable improvements
  • Provide input into model evaluation, rule changes, and system enhancements impacting morbidity underwriting
  • Facilitate working sessions to align stakeholders on findings, root causes, and solutions


Subject Matter Expertise & Governance Support
  • Serve as a subject matter expert in morbidity underwriting quality and best practices
  • Ensure adherence to underwriting guidelines, regulatory requirements, and internal standards
  • Support governance routines by providing clear, data-driven insights into underwriting performance and quality


What You'll Bring:

Required Qualifications
  • 5-10+ years of experience in life/health, LTC, or IDI underwriting with strong morbidity expertise
  • Deep understanding of underwriting guidelines, risk assessment, and decision frameworks
  • Experience reviewing complex underwriting decisions and identifying inconsistencies or risk patterns
  • Strong analytical skills with ability to synthesize data and generate actionable insights
  • Experience with reporting and data visualization tools (e.g., Excel, Qlik, Tableau, Power BI, SQL)
  • Proven ability to influence cross-functional stakeholders without direct authority
  • Strong written and verbal communication skills


Preferred Qualifications
  • Experience in underwriting quality control, audit, or second-line review functions
  • Experience supporting underwriting automation, models, or rules engines
  • Experience using AI tools or willingness to research and build AI tools for efficiency of reviews.
  • Industry designations (FLMI, FALU, DIA, DIF LTCP.)
  • Experience working in Agile or product-based environments


Success Measures
  • Improved consistency and accuracy of morbidity underwriting decisions
  • Reduction in guideline deviations and quality defects
  • Measurable improvements in underwriting outcomes and risk alignment
  • Adoption of recommended process, guideline, and system enhancements
  • Strength of cross-functional alignment and stakeholder engagement


#LI - EM1

#LI - REMOTE

Pay Transparency

Salary Range: $100,000-$143,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Job Requisition ID: 93989

About New York Life Insurance Co

New York Life Insurance Company is a mutual life insurance company in the United States and one of the life insurers in the world, ranking #88 on the 2014 Fortune 500 list with over $540 billion in total assets under management, and more than $19 billion in surplus and AVR. New York Life and its subsidiaries provide insurance, investment, and retirement solutions. For 175 years, the company has been helping people put their love into action. It was founded in 1845 and is headquartered in New York.

New York Life Insurance Co Careers

Join the esteemed team at New York Life Insurance Co, a leader in the insurance industry, and propel your career to new heights with unparalleled job opportunities. As one of the most respected names in life insurance, we offer a platform where professionalism meets innovation, creating an environment ripe for personal and professional growth.

Work You’ll Do

At New York Life Insurance Co, you will be part of a culture that cherishes diversity and fosters leadership. Our team is composed of skilled professionals dedicated to providing financial security and peace of mind to our clients. By joining us, you will collaborate with top-tier experts in finance and insurance, leveraging your skills to make a meaningful impact.

Explore Career Paths

Whether you are seeking an internship, a full-time position, or a leadership role, New York Life Insurance Co provides a variety of career paths to help you achieve your professional goals. Our commitment to career development is evident through extensive training programs and continuous learning opportunities that ensure our team remains at the forefront of the industry.

Innovate and Lead

Embrace the opportunity to lead projects that drive innovation within the company and the insurance industry. New York Life Insurance Co is at the intersection of tradition and innovation, where we constantly strive to develop solutions that anticipate the needs of our clients.

Be Part of a Great Team

Our team at New York Life Insurance Co is our greatest asset. We thrive on collaboration and respect each other’s contributions, creating a supportive and inclusive workplace. Here, networking and mentorship go hand in hand with day-to-day operations, providing a robust support system for career advancement.

Future-Proof Your Career

With New York Life Insurance Co, your career is future-proofed with endless opportunities for advancement. Our comprehensive benefits package supports your life both inside and outside of work, while our leadership and diversity training prepare you to take on new challenges.

Join Our Team

Search for open positions that match your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to drive their careers forward. Explore our job opportunities and find out how your talents can make a difference at New York Life Insurance Co.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news through our Careers Blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the exciting and rewarding opportunities that await at New York Life Insurance Co.

Prepare for Your Interview

Ready to join us? Prepare your resume and sharpen your interview skills to become part of a company that values vision, leadership, and a commitment to excellence. At New York Life Insurance Co, we are not just offering a job; we are offering a pathway to success.

New York Life Insurance Co – A Place Where Careers Are Made

From fostering innovation to encouraging diversity, New York Life Insurance Co is where you can pursue your passions and grow your career. Join us and make a difference in the lives of our clients and communities every day.
Learn more about New York Life Insurance Co
Size
11,960 employees
Industry
Founded
1845

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