Responsibilities:

• Perform Scrum Master functions such as: conduct business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition. Facilitate daily stand-ups, sprint planning, sprint review, and sprint retrospective meetings
• Lead business process definition, re-engineering, improvement and gap analysis of current/to-be processes with key customer sponsors and stakeholders
• Serve as a liaison between business owners, end users, and IT partners ensuring cohesive approach, comprehensive solutions, and excellence in delivery; Work with stakeholders, focus groups and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements
• Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level
• Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date
• Monitor progress and deadlines for each application development team, identifying and addressing any potential bottlenecks or issues that may impact project timelines
• Coordinate and prioritize the backlog of user stories and tasks for each business analyst, ensuring alignment with overall project goals and priorities

Qualifications:

• A minimum of three years of ServiceNow project management experience leading application development teams in the delivery of ServiceNow solutions; U.S. Federal government consulting experience preferred
• Bachelor's degree from an accredited college/university
• Solid understanding of Agile processes and methodologies, including the ability to properly write users stories and breaking down large stories into component parts
• Experience with requirements elicitation or the configuration of the ServiceNow platform
• Experience of using business analysis tools/techniques to design and deliver business change
• Familiarity with implementing solutions on the ServiceNow platform
• Ability to travel as required to support firm engagements
• Applicant must possess or be eligible for a U.S. Government clearance

KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M104ADV_4_26
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.