JP Morgan Chase & Co.

Senior Associate, Email Operations Coordinator - Card & Connected Commerce Content

JP Morgan Chase & Co. • $70K — $95K *
New York, NY 10001In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years of experience in project coordination, operations, marketing, content production, or a related field.
  • Familiarity with project management tools like Jira, Airtable, Asana, or Workfront.
  • Ability to manage multiple projects in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Clear communication skills for engaging with cross-functional teams.
  • Interest in collaborating with creative professionals such as writers and designers.

Responsibilities

  • Support email campaign request intake by documenting key details and clarifying next steps.
  • Maintain project timelines to ensure deliverables meet deadlines.
  • Coordinate tasks across writers, editors, and designers, tracking assignments and updates.
  • Manage stakeholder feedback rounds to ensure revisions are executed efficiently.
  • Monitor project progress and identify risks or bottlenecks early.
  • Document project status and maintain workflow tools for visibility and accountability.
  • Build relationships with cross-functional partners for effective collaboration.

Benefits

  • Comprehensive health insurance package.
  • 401(k) with company match.
  • Professional development opportunities.
  • Employee discounts on products and services.
Full Job Description
JOB DESCRIPTION

Join Chase’s Content organization and help deliver best-in-class email campaigns that bring credit card benefits to life. You will keep work moving across creative teams and partners, ensuring strong operational execution and on-time delivery.

As a Senior Associate, Email Operations Coordinator in the Content organization, you coordinate end-to-end execution for an assigned set of email campaigns. You manage intake, timelines, tracking, and feedback cycles while partnering with writers, editors, designers, and marketing teams to deliver high-quality work. You help improve consistency and visibility across workflows so campaigns align with business objectives and launch smoothly.

Job responsibilities

  • Support the intake process for email campaign requests by gathering key details, documenting requirements and helping clarify next steps with stakeholders
  • Maintain detailed project timelines, helping ensure deliverables stay on schedule
  • Coordinate work across writers, editors, photo coordinators and designers/producers, tracking assignments, status updates and handoffs
  • Coordinate feedback rounds with stakeholders, helping ensure revisions are captured, routed and incorporated efficiently
  • Monitor project progress, flag risks or bottlenecks early and partner with team leads to keep projects on track
  • Maintain project documentation, status trackers and workflow tools to support visibility and accountability
  • Build strong working relationships with cross-functional partners

 

Required qualifications, capabilities, and skills

  • 3+ years of experience in project coordination, operations, marketing, content production or a related field
  • Familiarity with project management tools and workflows, such as Jira, Airtable, Asana or Workfront
  • Ability to coordinate multiple projects, track details and follow through on deadlines in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Clear communication skills and comfort working with cross-functional stakeholders
  • Interest in working with creative teams, including writers, editors, designers and producers

 

Preferred qualifications, capabilities, and skills

  • Strong interest in and knowledge of Chase credit card programs and benefits
  • Experience within financial services or another regulated industry

 

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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