University of Chicago

Senior Associate Director, Donor Relations, Reporting

University of Chicago$80K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field; advanced degree preferred.
  • 5-7 years of professional experience in nonprofit management, alumni relations, or similar fields.
  • Minimum 1 year of project team leadership or staff management.
  • Experience with data analysis and communication of complex topics.
  • Familiarity with donor reporting software and systems.

Responsibilities

  • Oversee donor engagement and stewardship reporting programs to create meaningful donor experiences.
  • Manage engagement reporting for central units within the University.
  • Build relationships with colleagues across Advancement and the University to convey donor impact.
  • Contribute to discussions on stewardship best practices during team meetings.
  • Become proficient with the Phoenix relationship database for donor record management and reporting.
  • Develop communication strategies for donor stewardship and engagement in various formats.
  • Serve as a strategic representative at donor-centric events, advancing fundraising goals.

Benefits

  • Wide range of health benefits including medical and dental coverage.
  • Retirement plan options to secure financial future.
  • Generous paid time off policy for vacations and personal time.
  • Access to professional development opportunities and resources.
  • Hybrid work schedule with flexibility.
Full Job Description
Department
ADV Donor Relations

Job Summary
This role develops and implements programs with senior leadership and colleagues to lead a comprehensive University-wide donor relations program to enrich the relationship between donors and the University. Plans, organizes, and leads the donor program to recognize, steward, and cultivate individuals in meaningful ways and at different giving levels.

Responsibilities
  • Oversees reporting programs with leadership and other colleagues to engage, steward, and create universal, meaningful experiences for donors across the University at all giving levels.
  • Manages stewardship and engagement reporting for the central units.
  • Builds and maintains strong relationships with colleagues within Advancement and across the University. Closely partners on stewardship projects to convey donor impact.
  • Contributes to team meetings and presentations on stewardship best practices.
  • Becomes proficient in the University's relationship database, Phoenix, by maintaining thorough and timely records and utilizing the data to efficiently produce large-scale stewardship reports and communications.
  • Develops and manages communication strategies for donor and volunteer stewardship and engagement reporting through an online platform and in print forms.
  • Serves as representative and voice of donor, participating in events and experiences that are donor-centric, strategic, advance overall fundraising goals, and are consistent and coordinated across the University.
  • Educates and trains colleagues on policies and best practices through a variety of communication tools and vehicles including written information, meetings, presentations, and staff training.
  • Seeks opportunities for professional development that will enhance job performance, including attending webinars, seminars, building networks within the University and with colleagues at peer institutions.
  • Guides the creation of University-wide standards on appropriate ways to recognize and steward donors. Uses deep understanding in donor programs to develop policies and quality control guidelines for donor relations programs.
  • Has a deep understanding within the areas of recognition, stewardship, acknowledgement, and proposal writing. Sets activity goals and develops the annual operating budget for donor related programs.
  • Performs other related work as needed.


Minimum Qualifications

Education:
Minimum requirements include a college or university degree in related field.

Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:
  • Bachelor's or advanced degree.


Experience:
  • Minimum five years of professional experience in nonprofit management, development, alumni relations, marketing, public relations, sales or similar field.
  • Minimum one year leading a project team or managing staff.
  • Understanding of data analysis and communicating complex topics to non-technical people.
  • Background managing and leading cross-team projects.
  • Familiar with donor reporting software and systems.


Technical Skills or Knowledge:
  • Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available Advancement, including Phoenix, the University's Donor Relationship Management System.
  • Proficiency working in a Microsoft Windows computer environment, especially with Microsoft Outlook, Word, Excel, PowerPoint and Access.


Preferred Competencies
  • Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively. Explain complex ideas clearly and simply.
  • Prior donor relations or donor engagement experience.
  • Knowledge of stewardship and engagement reporting.
  • Comfortable working and analyzing data and spreadsheets.
  • Manage confidential information with discretion and tact.
  • Act with integrity, professionalism, and confidentiality.
  • Work collegially and collaboratively in a team setting.
  • Self-motivated and take initiative.
  • Prioritize multiple projects and independently follow through with detail.


Working Conditions
  • This position has a hybrid work schedule which includes weekly in office presence.
  • Standard office environment.
  • Travel to campus and/or non-campus locations for University business.
  • Work evenings and weekends as needed.
  • This position is located in Hyde Park at 5235 South Harper Court.
  • This position is not eligible for employer-sponsored employment authorization.


Application Documents
  • Resume/CV (required)
  • Cover Letter, addressed to the Hiring Committee (preferred)


The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
Alumni Relations & Development

Role Impact
Individual Contributor

Scheduled Weekly Hours
37.5

Drug Test Required
No

Health Screen Required
No

Motor Vehicle Record Inquiry Required
No

Pay Rate Type
Salary

FLSA Status
Exempt

Pay Range
$80,750.00 - $95,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

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