American Express

Senior Associate, Data Analytics and Risk Reduction

American Express$100K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years experience in risk data analytics or related fields
  • Expertise in analyzing complex datasets for trends and anomalies
  • Strong analytical and problem-solving abilities
  • Excellent project management skills with multitasking capability
  • Exceptional written and verbal communication skills
  • Ability to collaborate effectively across teams

Responsibilities

  • Develop and execute data-driven analyses to highlight operational risk
  • Analyze complex datasets to find risk trends and process gaps
  • Perform root cause analysis for operational risks and recommend improvements
  • Collaborate with cross-functional teams to validate findings
  • Measure and report the effectiveness of risk reduction initiatives
  • Support special projects assessing emerging risks and processes
  • Communicate insights through presentations and data storytelling
  • Identify automation opportunities for efficiency and scalability

Benefits

  • Opportunity to work within a dynamic technology-driven environment
  • Chance to influence decision-making at a strategic level
  • Collaboration with diverse, cross-functional teams
  • Focus on continuous improvement and process optimization
  • Access to professional development and training resources
Full Job Description
Job Description

The Risk & Control, Enterprise Platforms & Technology Business Management (EP & TBM) team delivers strategic, scalable solutions to strengthen processes, improve control effectiveness, and reduce operational risk across the EP & TBM organization within Enterprise Technology Services (ETS).

The Senior Associate, Data Analytics and Risk Reduction is responsible for leveraging data analytics to identify, assess, and reduce operational risk across the EP & TBM organization. This role partners with multiple stakeholders to develop analytics that provide insight into the risk landscape, identify emerging risk patterns, investigate root causes, and recommend scalable process improvements.

This role transforms complex technology and operational data into actionable insights that enable leadership to prioritize risk reduction initiatives, strengthen ways of working, and improve operational resilience.

Responsibilities

The Senior Associate, Data Analytics and Risk Reduction will:
  • Develop and execute repeatable data-driven analyses to provide visibility into the operational risk landscape, identify risk reduction opportunities and support prioritization of risk reduction initiatives.
  • Analyze large and complex datasets to identify risk trends, emerging patterns, process breakdowns, and systemic control gaps.
  • Perform root cause analysis to understand underlying drivers of operational risk and recommend sustainable process improvements.
  • Collaborate with Engineering, Product, Technology Risk, and Control Management teams to validate findings and develop practical, data-informed solutions.
  • Measure and report on the effectiveness of implemented risk reduction initiatives using quantitative and qualitative performance metrics.
  • Support special projects that evaluate emerging risks, ways of working, and operational process effectiveness.
  • Communicate analytical findings through presentations, visualizations, and data storytelling that influence decision-making.
  • Continuously identify opportunities to automate data collection, reporting, and monitoring to improve efficiency and scalability.


Qualifications

  • 2+ years of experience in risk data analytics, operational risk, technology risk, process improvement, business intelligence, or related analytical functions.
  • Experience analyzing complex datasets to identify trends, anomalies, root causes, and improvement opportunities.
  • Strong analytical and problem-solving skills with the ability to convert data into actionable business insights.
  • Strong project management, organizational, and stakeholder management skills with the ability to manage multiple concurrent initiatives.
  • Excellent written and verbal communication skills.
  • Ability to work independently while collaborating effectively across cross-functional teams.


Preferred Qualifications
  • Bachelor's degree in Risk Management, Data Analytics, Statistics, Computer Science, Business Analytics, Finance, or related discipline.
  • Experience supporting Digital Product, Software Engineering, Platform Engineering, or Technology organizations.
  • Experience with operational risk management, process governance, technology controls, or software development lifecycle (SDLC) processes.
  • Experience performing root cause analysis and translating findings into measurable process improvements.
  • Experience building automated dashboards and visualizations using tools such as Tableau, Power BI, or similar business intelligence platforms.
  • Experience querying and analyzing data using SQL and working with large, structured datasets.
  • Experience using Python, R, or similar analytical programming languages for data analysis and automation.
  • Familiarity with Agile delivery methodologies, DevSecOps practices, cloud technologies, or software engineering metrics.
  • Knowledge of operational risk frameworks, Key Risk Indicators (KRIs), and control concepts.


Desired Technical Skills
  • SQL and relational databases
  • Tableau, Power BI, or equivalent visualization tools
  • Python, R, or other analytical programming languages (preferred)
  • Microsoft Excel and advanced data analysis techniques
  • Data visualization and storytelling
  • Root cause analysis methodologies
  • Process mapping and process improvement techniques
  • Risk analytics and performance measurement


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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