Ro

Senior Associate, Consumer Communications

Ro$91K — $111K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in consumer communications, preferably in-house or at a PR agency
  • Strong understanding of consumer trends with a focus on media engagement
  • Ability to simplify healthcare topics for diverse audiences
  • Proven experience in pitching media and securing coverage
  • Exceptional project management and organizational skills
  • Collaborative mindset for cross-departmental engagement
  • Familiarity with reporting tools like Impact or Google Analytics

Responsibilities

  • Support ongoing media engagement with creative pitches about Ro's offerings
  • Collaborate with various teams to align PR strategies with company goals
  • Source compelling stories by understanding Ro's unique products and services
  • Monitor industry trends and suggest ways to position Ro in conversations
  • Generate ideas for media coverage and storytelling strategies
  • Assist experts in creating relatable commentary and provide media training
  • Evaluate inbound media opportunities and suggest engagement strategies

Benefits

  • Flexible remote working options available throughout the U.S.
  • In-office collaboration days for local employees in the tri-state area
  • Opportunities for professional development and learning
  • Supportive environment embracing diverse perspectives
  • Competitive benefits and equity package
Full Job Description
The Senior Associate, Consumer Communications, will play a key role in the day-to-day execution of earned PR initiatives aimed at building the Ro brand and highlighting Ro's award-winning products and services. On a daily basis they will work cross-collaboratively with a wide variety of team members, expert advisors and supporting agencies to champion storytelling opportunities that put Ro on the map. The ideal candidate is energized by working with media, has their pulse on consumer trends in traditional media and on social platforms and is able to think strategically to ensure all storytelling initiatives have a throughline to Ro's products, services and goals.

Our dream candidate is passionate about Ro's mission to help as many patients as possible achieve their health goals. They are an organized individual with honed project management skills, able to keep the train on the tracks and manage up. They are comfortable digging into data and reporting platforms to help quantify results. They have a writing voice that can make complex topics digestible to different audiences. They are not afraid to tackle projects outside the traditional scope of communications if they're a value add to the team.

Essential Functions:

  • Support Ro's always-on media engagement program by writing thoughtful pitches centered around Ro's products and services
  • Collaborate with members across Ro's Comms, Growth and Brand teams to make sure consumer PR efforts are in line with company priorities
  • Serve as eyes and ears to help source stories across Ro, understanding the differentiators of Ro's products and services and mining for story ideas
  • Track industry trends and developments relevant to Ro and its products and make recommendations for how to insert Ro into the conversation
  • Brainstorm ideas and strategies for media coverage
  • Help subject-matter experts turn their knowledge into digestible expert commentary and support internal media training efforts
  • Vet inbound media opportunities and make recommendations for engagement
  • Support the development and promotion of Ro insight surveys and clinical research
  • Research data points to help drive storytelling efforts
  • Collaborate closely with Ro's PR agencies, helping to manage action items
  • Work cross-functionally to tackle open-ended questions impacting announcements and initiatives
  • Draft backgrounders for media interviews and agency briefs
  • Track and update results from earned consumer opportunities including monitoring our affiliate network (Impact) and Google Analytics
  • Keep close tabs on product updates and timelines across Ro's verticals in fertility, sexual health, skincare and weight management
  • Manage various media lists and trackers


Ideal Qualifications:

  • 3-5 years of experience in consumer-communications, supporting earned media campaigns in-house or at a PR agency
  • A keen interest in consumer trends and an eagerness and ideas to get Ro into the cultural zeitgeist
  • Ability to make healthcare topics digestible and interesting to consumer audiences
  • Experience pitching media and securing coverage
  • Strong project management skills to support internal and external stakeholders
  • Deep organizational skills to manage media lists, reporting dashboards, open media opportunities, and more
  • A collaborative attitude that galvanizes stakeholders across the company
  • A strategic communications mindset geared around company goals
  • Willingness to dive in and learn something new
  • Prior experience utilizing reporting tools like Impact or Google Analytics
  • Experience with highly-regulated products and services


The target base salary for this position ranges from $91,800 to $111,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro'ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare.

About Ro

Ro is an American telehealth company that diagnoses patients, and subsequently prescribes and delivers treatments. The company is headquartered in New York City.
Learn more about Ro
Industry
Founded
2017

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