Capital One Financial Corporation

Senior Associate, Business Continuity Management

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associates degree required
  • 1 year of experience in Risk Management or Project Management
  • Experience in Business Continuity, Crisis Management, or Operational Risk preferred
  • Strong analytical skills for translating data into actionable insights
  • Exceptional communication skills for storytelling and presentations

Responsibilities

  • Design and execute risk initiatives for the Business Continuity program
  • Identify and enhance operational risks within existing processes
  • Produce high-quality risk assessments and data-driven reports
  • Create engaging presentations to influence stakeholders
  • Provide technical guidance on BCM to various teams
  • Analyze data trends to impact systemic change
  • Partner with LOB customers to develop tailored resiliency solutions

Benefits

  • Comprehensive health benefits
  • Financial wellness initiatives
  • Competitive time off policies
  • Flexible work arrangements
  • Professional development opportunities
Full Job Description
Senior Associate, Business Continuity Management

As a Senior Risk Associate in Card Risk, you will support the development, delivery, and iteration of horizontal risk management programs, with a primary focus on Business Continuity Management (BCM). You will serve as a technical point of reference who bridges the gap between enterprise policy and line-of-business (LOB) execution. You will be responsible for ensuring that our resiliency strategies are not just compliant, but optimized for the evolving threat landscape of the Card business.

Key Responsibilities


Program Management & Execution

  • Design and execute horizontal risk initiatives across Card, ensuring consistency in the Business Continuity program.

  • Proactively probe existing processes to uncover operational risks and propose enhancements to program roadmaps and strategies.

  • Consistently produce high-quality risk assessments and data-driven reports, demonstrating autonomy in judgment while knowing when to escalate complex blockers.

  • Own your development journey, staying ahead of industry trends in BCM and operational resilience to act as a "beacon" for Business partners.

Influence & Communication

  • Create compelling "stories" via slides and verbal briefings to influence stakeholders and leaders on risk mitigation outcomes.

  • Act as a technical reference in BCM, providing guidance to Risk Managers, Plan Owners, and Plan Managers and challenging existing thinking to improve Card's stability.

  • Tailor communication to diverse audiences, from technical teams to Director-level leadership, ensuring clarity and organizational buy-in.

Problem Solving & Judgment

  • Participate in process assessments and participate in risk evaluations, effectively navigating ambiguity with minimal guidance.

  • Analyze disparate data points across Card Risk to identify broader trends and impediments, making linkages beyond your immediate scope to drive systemic change.

  • Challenge existing norms with tact, providing helpful paths to problem-solving rather than just identifying gaps.

  • Demonstrate sound judgment in determining when an analysis is complete and when a risk requires immediate leadership escalation.


Partnership & Leadership

  • Partner with internal and external LOB customers to jointly develop resiliency solutions that meet their specific operational needs while maintaining enterprise standards.

  • Actively lead team meetings and agile standups, pulling people together to build mutuality and leverage the broader network for project success.

  • Informally coach more junior associates and contribute to the teams collective toolset and knowledge base.

Basic Qualifications

  • Associates degree

  • At least 1 year of Risk Management or Project Management experience


Preferred Qualifications
  • Proven experience in Business Continuity, Crisis Management, or Operational Risk.

  • Strong analytical skills with the ability to translate data into actionable risk insights.

  • Exceptional written and verbal communication skills, specifically in slide-writing and executive storytelling.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Risk AssociateRichmond, VA: $87,700 - $100,100 for Sr. Risk Associate










Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

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Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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