Housecall Pro

Senior Associate, Builder

Housecall Pro$85K — $100K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of professional experience, or equivalent work experience
  • 1-2 years of experience using AI or automation tools for quality and efficiency improvements
  • Familiarity with generative AI platforms like ChatGPT or Claude
  • Experience building automations with tools such as Zapier or Airtable
  • Proven track record of applying AI tools to streamline workflows
  • Bachelor's degree or equivalent work experience

Responsibilities

  • Design and build AI-enabled workflows and digital solutions from scratch
  • Identify and diagnose inefficiencies within assigned business functions
  • Implement scalable process improvements using no-code/low-code tools and AI
  • Embed within cross-functional teams as a hands-on solutions builder
  • Research and test emerging AI tools for real business problems
  • Translate team-specific challenges into problem statements solvable with automation
  • Document findings and present digital prototypes to stakeholders
  • Manage assigned projects to deliver high-quality results on time
  • Evaluate the impact of the digital solutions implemented
  • Proactively bring new capabilities to the business

Benefits

  • Health care insurance (medical, dental, vision, disability)
  • Employee assistance program
  • 401(K)
  • Flexible time off
  • Paid parental leave
  • Tech reimbursement
  • Other company benefits
Full Job Description
Role Overview:As an Associate Builder, you are a curious and adaptable professional with a passion for using modern technology to improve real-world workflows. You thrive in ambiguity and actively seek out opportunities to make work more efficient and impactful. You begin by getting to know the business-how it operates and where teams need the most support-and then apply that understanding to build tools that optimize operations. You are a hands-on builder who enjoys uncovering challenges and creating lasting value through digital tools. You must be in or near the Denver area, and you will be in office 3 days per week.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do Each Day
  • Design and build AI-enabled workflows and digital solutions from scratch
  • Identify and diagnose inefficiencies within assigned business functions
  • Implement scalable process improvements using no-code/low-code tools and AI
  • Embed within cross-functional teams as a hands-on solutions builder
  • Research and test emerging AI tools to solve real business problems
  • Translate team-specific challenges into problem statements solvable with automation
  • Document findings and present digital prototypes to stakeholders
  • Manage assigned projects to deliver consistent, high-quality results on time
  • Measure and evaluate the impact of the digital solutions you implement
  • Proactively bring new capabilities to the business before they are requested

Qualifications
  • 4+ years of professional experience, or equivalent work experience
  • 1-2 years experience using AI or automation tools to increase quality and efficiency of work; prefer 2+ years working with automation tools (i.e. Zapier)
  • Familiarity with one or more generative AI platforms (i.e. ChatGPT, Gemini, Claude...)
  • Experience in building automations (i.e. Zapier, n8n, Airtable...)
  • Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
  • Bachelor's degree or equivalent work experience

What will help you succeed
  • Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and possess a demonstrated history of successfully pivoting or starting over in life and work
  • Adaptability and openness to new challenges
  • Strong sense of initiative and accountability
  • Comfort with ambiguity and a proactive learning mindset
  • Confidence in building and maintaining effective relationships with stakeholders
  • High-level presentation skills with the ability to communicate ideas clearly

Location Dependent Information:

This role is open to candidates, with an expected base salary range of $85,000-$100,000. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.

Use of Artificial Intelligence in Hiring and Engagement Processes:
We may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.

About Housecall Pro

Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. The platform enables users to manage their appointments, dispatching, invoicing, payment processing and other needs from their smartphones and tablets. The company was founded in 2013 by Roland Ligtenberg and Ian Heidt and is headquartered in San Diego, California.
Learn more about Housecall Pro
Size
500 employees
Industry
Founded
2013
5 Year Trend
+50%
Revenue
$50 million

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