EXL Service

Senior Assistant Vice President, Account Manager

EXL Service$125K — $150K *
US-AnywhereRemote in United States
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Finance, or related field required.
  • 10+ years of experience in insurance account management, proven success track record.
  • Strong leadership skills with the ability to inspire and mentor a team.
  • Excellent communication and interpersonal skills with a focus on clients.
  • Demonstrated ability to establish and maintain long-term client relationships.
  • Analytical mindset with experience in data-driven decision making.
  • Proficient in MS Office and CRM systems.
  • Knowledge of insurance industry regulations and compliance standards.
  • Ability to manage multiple projects independently and effectively.
  • Results-driven attitude with a passion for continuous improvement.

Responsibilities

  • Lead and manage a team of account managers, providing strategic leadership.
  • Develop and implement account management strategies for client satisfaction.
  • Build and nurture relationships with key clients to understand their objectives.
  • Identify and pursue new business opportunities within the insurance sector.
  • Collaborate with cross-functional teams to create innovative insurance solutions.
  • Ensure timely and accurate service delivery to meet client expectations and SLAs.
  • Monitor industry trends and market dynamics to stay competitive.

Benefits

  • Mentorship and leadership development opportunities.
  • Access to comprehensive training programs.
  • Collaborative work environment with cross-functional teams.
  • Opportunity to work with leading clients in the insurance industry.
  • Possibility for career advancement within a robust company structure.
Full Job Description
JOB DESCRIPTION
We are seeking an experienced leader to join our IMU_Insurance_Insurance - Common department as a Senior Assistant Vice President. This role is crucial in driving our insurance services and solutions forward. The ideal candidate will have a proven track record in insurance account management and a passion for building strong client relationships.
JOB RESPONSIBILITIES
  • Lead and manage a team of account managers, providing strategic direction and mentorship.
  • Develop and execute account management strategies to maximize client satisfaction and retention.
  • Build and maintain strong relationships with key clients, understanding their needs and goals.
  • Identify and pursue new business opportunities within the insurance industry.
  • Collaborate with cross-functional teams to deliver innovative insurance solutions.
  • Ensure timely and accurate delivery of services, meeting client expectations and SLAs.
  • Monitor industry trends and market dynamics to stay ahead of the competition.
  • Conduct regular performance reviews and provide constructive feedback to the team.
  • Maintain a high level of professionalism and ethical standards in all client interactions.

JOB QUALIFICATIONS
  • A bachelor's degree in Business Administration, Finance, or a related field is required.
  • Minimum of 10 years of experience in insurance account management, with a proven track record of success.
  • Strong leadership and mentorship skills, with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills, with a client-centric approach.
  • Demonstrated ability to build and maintain long-term client relationships.
  • Analytical mindset with experience in data-driven decision-making.
  • Proficiency in MS Office and CRM systems is essential.
  • Knowledge of insurance industry regulations and compliance standards.
  • Ability to work independently and manage multiple projects simultaneously.
  • A results-driven and proactive attitude, with a passion for continuous improvement.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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