The Role

Our Commercial Technology Architecture team advises Life Sciences customers to devise the right technology strategy and architecture to help their broader commercial business accomplish their strategic goals. We advise our Life Sciences clients with every aspect of their commercial solutions-Application architecture, systems and data integrations or migration, and business process and maturity assessments to ensure customers achieve commercial excellence through integrated master data, compliant commercial content, and multi-channel CRM.

As a Senior Architect in the Veeva Commercial Technology Architecture group, you will participate and lead in the business process due diligence, advise on best practices, design, creation of end-user requirements of customer application implementation projects, producing deliverables throughout the full lifecycle delivery of Veeva applications to pharma and medical devices organizations. You will collaborate with a variety of Customers, Vendors, and Veeva Colleagues while delivering high-quality solutions to drive Customer Success. You will have progressive responsibilities for analysis, design, and creating commercial architecture landscapes for our Life Sciences clients with the support of Solution Architects.

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

What You'll Do

• This position is 20% program/engagement management, 50% analysis, and 30% technical (drawing on technical and/or product knowledge of the Veeva commercial applications)
• Must have a proven track record meeting with senior management and executives as the subject-matter expert
• Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Willingness to "wear any hat" is necessary to drive customer success
• Continue to extend subject matter expertise in the Life Sciences industry and learn Veeva solutions
• Provide direction to junior team members and support recruitment efforts
• Grow the capabilities of the team, develop best practices and accelerators
• Create high-quality assessments, health checks, and commercial architecture, in support of the solution design
• Grow the capabilities of the team, develop best practices and accelerators

Requirements

• 5+ years of experience working with Commercial IT Architecture in Life Sciences
• Self-starter that can lead colleagues and customers through complexity to get results
• Experience with commercial solutions & architecture design, data architecture, and salesforce effectiveness
• Knowledge and applicable work experience in commercial operations in the pharmaceutical/life sciences industry
• Strong presentation skills and experience are essential
• Excellent verbal and written communication skills are essential as the position is client-facing and fluency in English
• Ability to travel up to 25%

Nice to Have

• Prior consulting experience
• Product knowledge of Veeva Commercial Cloud applications
• Experience working with/for a pharma or medical devices company
• Knowledge and applicable work experience with Business Process development, SOPs, Governance Processes, and Program Management
• Additional experience in the following technical disciplines: Data Warehousing, Web Services, ETL, SQL, Force.com , FTP, and Batch CSV integrations

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $100,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote
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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.