Appalachian Regional Healthcare, Inc

Senior Applications Analyst

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Computer Information Systems, or related field required.
  • 4-6 years of experience in a hospital or health information systems environment required.
  • 3-5 years of experience in support, maintenance, and implementation of software applications required.
  • Basic awareness of problem solving and decision-making skills.
  • Basic awareness of digital literacy skills.
  • Working knowledge of Microsoft Office Suite including Outlook, Excel, Word, PowerPoint, and Visio.
  • Excellent diagnostic, analytical, and problem-solving skills.

Responsibilities

  • Establish and implement cost-effective, results-driven programs for IT applications under supervision.
  • Coordinate troubleshooting of application system issues and implement changes to maintain optimal performance.
  • Coach junior colleagues on techniques, processes, and responsibilities.
  • Apply organization's mission and core values in daily interactions with the team.
  • Assist in defining and monitoring system security levels and maintain integrity of operations.
  • Conduct technical testing, troubleshooting, analysis, installation, configuration, and maintenance of software applications.
  • Act as a technical SME resource and provide guidance as needed.

Benefits

  • Collaborative work environment promoting ongoing learning and development.
  • Opportunity to work on diverse projects across various clinical applications.
  • Engagement with various stakeholders to influence and improve health outcomes.
  • Exposure to innovative IT initiatives and vendor management.
  • Potential for career advancement within a health-focused organization.
Full Job Description
Overview

Administers and manages both cloud and on-premises, including technical testing, troubleshooting, analysis, installation, configuration and maintenance.  Manages vendor relationships.  Provides technical guidance pertaining to the capabilities, limitations and requirements of applications.  Designs IT solutions using existing tools and technologies.  Assesses compatibility and integration of products and services proposed as standards, in order to ensure integration across interdependent technologies.

Special InstructionsSenior Clinical Applications Analyst - Responsible for the support, optimization, and maintenance of multiple non-EMR clinical applications across the organization. Partners with clinical and operational stakeholders to improve workflows, resolve system issues, implement enhancements, and support strategic initiatives. Responsibilities

Responsibilities

  • Helps establish and implement cost effective, results based, and professionally managed programs and innovative initiatives for the IT applications area, under direct supervision.
  • Coordinates investigation of issues with applications systems operation, troubleshooting of errors, research on corrective approaches, and implementation of changes as needed to maintain systems in optimum working order. 
  • Coaches more junior colleagues in techniques, processes, and responsibilities.
  • Understands and applies the organization's mission, vision, and core values of improving health and promoting well-being in day-to-day interactions with team.
  • Assists in defining levels of system security, monitors access, coordinates setups and maintains the integrity of system operations.
  • Monitors operations, performs technical testing, troubleshooting, analysis, installation, configuration, and maintenance of software applications.
  • Acts as technical SME resource, providing technical guidance as needed.
  • Identifies, researches, analyzes, and writes business requirements as needed.
  • Understanding of application technology and associated solutions and strategies related to business operations to help them achieve their business goals and objectives. 
  • Develop criteria for and participate in the evaluation of 3rd party vendors and software due diligence exercises and day-to-day management.
  • Promotes and coordinates standardization of development, maintenance, and support applications.
  • Demonstrate strong business, discipline and/or application knowledge and expertise. 
Qualifications

Qualifications

  • Bachelor's Degree Computer Science, computer information systems, or related field Required
  • 4-6 years within hospital or health information systems environment. Required
  • 3-5 years of experience in support, maintenance and implementation of software applications. Required
  • Basic awareness of problem solving and decision making skills.
  • Basic awareness of digital literacy skills.
  • Working knowledge of Microsoft office products including Outlook, Excel, Word, Powerpoint, and Visio.
  • Excellent diagnostic, analytical and problem-solving skills

About Appalachian Regional Healthcare, Inc

Appalachian Regional Healthcare System is a not-for-profit health system serving 350,000 residents across a 19-county area in North Carolina and Virginia. The system includes 13 hospitals, numerous clinics, and other healthcare facilities. The organization was founded in 1938 and is headquartered in Boone, North Carolina.
Learn more about Appalachian Regional Healthcare, Inc
Size
11,000 employees
Industry
Net Income
$50 million
5 Year Trend
+5%
Revenue
$1 billion

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