Job Purpose and ImpactWe are seeking an experienced Senior UKG Pro Workforce Management (WFM) Developer to play a critical role in evolving and modernizing our UKG platform across a complex, global enterprise. This position goes beyond traditional configuration-you will design, build, and optimize scalable solutions that support thousands of employees worldwide. Working in close partnership with HR, Payroll, and Technology teams, you will deliver high-impact outcomes across timekeeping, scheduling, and integrations while helping drive our transition from a project-based to a product-based operating model.
Key Accountabilities- APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures.
- APPLICATION DEVELOPMENT & DEPLOYMENT: Performs advanced programming, configuration, testing and deployment of fixes or updates for application version releases.
- USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs.
- APPLICATION SUPPORT: Conducts complex technical application support activities to deliver on business outcomes.
- STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
- INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests.
- VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts.
- UKG PRO WFM KNOWLEDGE & TECHNICAL ENABLEMENT: Bring strong functional knowledge of UKG Pro WFM and the ability to configure core capabilities when needed, while primarily using that knowledge to shape better solutions and guide technical teams. Interpret technical possibilities and constraints for business stakeholders, and translate process pain points into actionable direction for configuration and development resources.
MINIMUM & TYPICAL YEARS OF WORK EXPERIENCE- Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
Preferred Qualifications
- Strong experience with UKG Pro WFM development and configurations
- UKG Pro Timekeeping Certified
- Hands-on expertise in UKG Pro timekeeping modules including Boomi integrations, Timekeeping, Attendance, Accruals, Attestation
- Agile project management experience
