ezCater

Senior Analyst, Product (Remote)

ezCater$120K — $146K *
US-AnywhereRemote in Boston, MA
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience in quantitative or technical analysis, preferably in product analytics or e-commerce
  • Experience solving high-impact, ambiguous business problems independently
  • Strong SQL skills for data manipulation and analysis; statistical modeling experience (Python preferred)
  • Proficient in site analytics and experimental test design
  • Knowledge of data visualization tools such as Snowflake, Tableau, and Sigma
  • Effective communicator of data insights to diverse audiences
  • Ability to work independently and collaborate cross-functionally

Responsibilities

  • Collaborate with senior leaders on strategic business problems, promoting team alignment and focus
  • Analyze product and site funnels to identify friction points and opportunities for enhancement
  • Partner with Product Managers and Engineers to quantify opportunities and define success metrics
  • Design and implement experiments to measure impact and reveal optimization opportunities
  • Leverage data analyses and statistical models to inform product strategies and enhance customer experience
  • Work with stakeholders to identify root causes of business performance changes
  • Navigate trade-offs with data quality while improving governance with data platform peers

Benefits

  • Market competitive salary and stock options
  • 12 paid holidays with flexible PTO
  • 401K plan with company match
  • Comprehensive health, dental, and flexible spending account (FSA) benefits
  • Long-term disability insurance and mental health resources
  • Remote-hybrid work flexibility from home or Boston office
  • Employee meal program and other office perks
  • Significant responsibility and autonomy in a collaborative environment
Full Job Description
Join us as a Senior Analyst in our thriving Product Analytics team, where you'll unleash the power of data to fuel innovation. Collaboration is at the heart of what we do, with Product Analytics serving as strategic thought leaders to stakeholders across Product Management, Design, User Research, Engineering, Marketing, Operations, and Finance. You'll be the trusted partner of a skilled peer group, playing a pivotal role in surmounting complex analytical challenges that fortify our product and technology strategies. This role isn't just about data; it's about driving innovation and making a tangible impact.

Data is our compass, guiding every decision, especially within our product endeavors. If you're passionate about funnel analytics, conducting A/B experiments, causal analysis, and delivering insights which manifest in product decisions and customer impact, then we are excited to connect with you.

What You'll Do:
  • Collaborate closely with senior leaders on exciting business problems, actively shaping the team's strategic direction and focus while driving alignment across Product, Engineering, Design, and Finance.
  • Analyze all aspects of ezCater's product and site funnel, identifying points of friction, areas of opportunity, turning your analysis into a prioritized roadmap.
  • Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to be built into the product experience and influence the product strategy.
  • Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and uncover future opportunities for iteration and optimization.
  • Use data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights, optimize product strategies, and deliver tangible customer impact.
  • Root cause changes to business performance, partnering with stakeholders to deliver upon north star metrics and achieve organizational goals.
  • Navigate trade offs with imperfect data while working with data platform peers to improve data quality and governance.
  • Leverage AI to accelerate analytics throughput and expand your blast radius.
  • Share product domain expertise, raising the technical and analytical bar, acting as a thought leader and mentor to peers for collaborative growth.

What You Have:

  • 3+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce
  • Demonstrated experience solving ambiguous, high-impact business problems independently
  • Strong SQL skills for data manipulation and analysis, coupled with experience in statistical modeling (Python preferred)
  • Proficiency in site analytics and experimental test design
  • Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, and Sigma
  • Effective communication skills to convey data insights across different audiences
  • Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders
  • Strong organizational skills, time management, and multitasking capability
  • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable.

The national total targetcash compensation range for this position, including base salary and bonus target, is $120,000-$146,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You'll Get from Us:

You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you'll get all this: Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space.

#BI-Remote

About ezCater

ezCater is an online marketplace for business catering. The company was founded in 2007 by Stefania Mallett and Briscoe Rodgers and is based in Boston, Massachusetts. ezCater connects businesses with local caterers and restaurants, providing a streamlined ordering and delivery process. The company has partnerships with over 60,000 restaurants and caterers across the United States and has served over 2.5 million business customers. ezCater has raised over $300 million in funding and was valued at $1.25 billion in 2019.
Learn more about ezCater
Size
1,000 employees
Industry
Founded
2007

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