Starbucks Corporation

senior analyst, PRO Shared Services

Starbucks Corporation$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 years experience in customer service, human resources, or shared services environments.
  • 1 year identifying continuous improvement opportunities.
  • 1-2 years advising cross-functional stakeholders at the director level and below (preferred).
  • Experience in researching, analyzing, and problem-solving in fast-paced environments.
  • Strong ability to manage multiple priorities under stress with a focus on detail and organization.
  • Experience handling confidential and sensitive information securely.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

  • Provide compliance support and documentation for hiring managers on work authorization processes.
  • Ensure timely and accurate data processing while safeguarding personal information.
  • Collaborate with Managed Service Providers (MSPs) to meet service level agreements.
  • Investigate and devise solutions to procedural and process-related issues.
  • Maintain up-to-date knowledge of federal and state work authorization requirements for compliance.
  • Identify and recommend process improvements to enhance efficiency.
  • Assist in the preparation and distribution of compliance metric reports and documentation.

Benefits

  • Access to medical, dental, and vision insurance options.
  • Short-term and long-term disability benefits, along with paid parental leave.
  • Accrued paid vacation and sick time, including paid holidays and personal days.
  • Participation in a 401(k) retirement plan with employer matching.
  • Tuition coverage for a first-time bachelor's degree through the Starbucks College Achievement Plan.
  • Backup care and DACA reimbursement available for partners.
Full Job Description
As a senior analyst supporting HR Compliance, you will provide compliance support through work authorization processes for US and Canadian partners. The team also leads program oversight of candidate scheduling, separation support, and background inquiry administration. You will join a team of partners focused on continuous improvement, providing a high-quality partner experience from hire to retire.

Leveraging your previous experience, we will enable you to:
• Provide support and regular documentation to hiring managers to ensure compliance with legal requirements for work authorization.
• Ensure timely and accurate data processing while maintaining and protecting personal information of current and separated partners.
• Partner with Managed Service Providers (MSPs) to sustain operations and meet established service levels, acting as the expert for designated workstreams.
• Investigate and develop solutions to procedure and process-related issues. Work cross-functionally to promptly resolve operations issues, escalate partner concerns, and respond in a professional and timely manner.
• Maintain knowledge and understanding of federal and state requirements of work authorization in support of compliance for the company.
• Identify, recommend and implement process improvements.
• Assist in the execution and distribution of standard metric reports, preparation of compliance input for management reviews and presentations. Maintain company compliance reporting, records, process, and related documentation.

We'd love to hear from people with:
• 3 years experience working in customer service, human resources, or shared services environments
• 1 year experience identifying continuous improvement opportunities
• 1-2 years advising and influencing cross-functional stakeholders at the director level and below in area of expertise (preferred)
• Experience researching, analyzing and problem solving in a fast-paced environment
• Experience managing multiple priorities to meet deadlines with a high level of stress tolerance and strengths in detail orientation, planning and organizing
• Experiencing handling and securing confidential and sensitive information
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Human resources experience or education preferred
• Federal and state work authorization requirements knowledge preferred

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

About Starbucks Corporation

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company’s products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.

Starbucks Corporation Careers

Join the vibrant team at Starbucks Corporation, a premier destination for passionate, innovative professionals seeking impactful careers in the coffee industry and beyond. As a global leader in coffee and a champion of sustainable practices, Starbucks offers unparalleled job opportunities that promise both personal and professional growth.

Work You’ll Do

Embark on a fulfilling career path at Starbucks Corporation where you can blend your skills with a culture of excellence and innovation. Our team members are at the heart of our business, and we empower them through leadership development, diversity training, and continuous learning opportunities.

Transform Your Career

With Starbucks, you're not just taking a job; you're joining a culture that nurtures innovation, leadership, and a commitment to diversity and community involvement. Our baristas, managers, and corporate employees all play integral roles in our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.

Innovate and Lead

At Starbucks, innovation isn't just about coffee. It's about revolutionizing the way we connect with customers and grow our business. Lead the charge in creating and implementing new ideas as part of a team that values bold thinking and a fresh approach to challenges.

Professional Growth and Development

Starbucks is committed to the growth of its employees. Whether through professional development programs, internships, or leadership training, we provide the tools needed for you to advance your career within the company. Our robust benefits package supports the health, financial, and lifestyle needs of our team members and their families.

Join Our Team

Explore the array of job opportunities at Starbucks Corporation—from baristas to management positions. We are hiring creative, driven individuals who are ready to make meaningful contributions. Bring your unique perspective and talents to Starbucks and help us continue our legacy of innovation and exceptional service.

Networking and Career Advancement

Starbucks is a place where networking and professional relationships flourish. Connect with leaders and peers who can help guide your career path, and take advantage of our comprehensive training programs that prepare you for future leadership roles.

Internship Opportunities

Gain real-world experience and build your resume through a Starbucks internship. Our interns work on projects that matter, gaining skills that are crucial to succeeding in the coffee industry and beyond. It’s an opportunity to see what a career at Starbucks might look like, with many interns going on to full-time positions within the company.

Stay Connected

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Join us and be part of a company that prides itself on growth, innovation, and a positive employment culture.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Starbucks Corporation.

Explore Starbucks Careers

Whether you're beginning your career journey or looking to enhance it, Starbucks offers a dynamic path filled with opportunities for success. Join us and become part of a team that is passionate about coffee, community, and making a positive impact in the world.
Learn more about Starbucks Corporation
Size
383,000 employees
Market Cap
$113.2 billion
Industry
Net Income
$664.8 million
Founded
1971
5 Year Trend
+7.6%
Revenue
$23.1 billion
NASDAQ

Similar Jobs

More Jobs at Starbucks Corporation

More Business Services Jobs

Find similar senior analyst, PRO Shared Services jobs: