Senior Analyst, Loss Mitigation Tools & Segmentation

Momentum Financial Services Group • $75K — $95K *

Toronto, ON M3C 0E3In-Person

Finance & Insurance

Less than 5 years of experience

Today

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Job Overview by Ladders

Qualifications

Master's degree in a quantitative discipline (Data Science, Finance, etc.)
4+ years in Financial Services, focusing on Collections or Credit Risk
Experience in designing segmentation strategies using large-scale datasets
Proficient in SQL and at least one analytical language (Python, R, SAS)
Prior exposure to loss mitigation programs preferred
Familiarity with decisioning systems and collections platforms is an asset
Sigma experience is a plus

Responsibilities

Build and refine customer segmentation frameworks based on risk and repayment capacity.
Integrate predictive analytics for prioritizing accounts to maximize loss mitigation impact.
Define performance metrics and eligibility criteria for mitigation programs.
Support the development and optimization of various loss mitigation tools.
Collaborate with IT and Product teams to operationalize strategies effectively.
Design dashboards to monitor treatment effectiveness and portfolio health.
Conduct A/B testing to refine segmentation and tool performance.

Benefits

Opportunity to work at the intersection of data science and risk management.
Engage in a role focused on enhancing customer financial stability.
Collaborative environment with cross-functional teams.
Access to advanced analytics tools and methodologies.
A chance to present insights and recommendations to senior management.

Full Job Description

The Job: Senior Analyst Loss Mitigation Tools & Segmentation

As aSenior Analyst, Loss Mitigation Tools & Segmentation, you will design, deploy, and optimize strategies and tools that reduce loan losses while supporting customers on their path back to financial stability. This role sits at the intersection of data science, risk management, and customer experience-building segmentation logic, managing mitigation programs, and driving measurable impact on portfolio health.
What You'll Do

Strategy Design & Segmentation

Build and refine segmentation frameworks to identify customer groups based on risk, repayment capacity, and hardship signals.
Integrate predictive analytics to prioritize accounts for appropriate loss mitigation treatments.
Define eligibility criteria, triggers, and performance metrics for mitigation programs.

Loss Mitigation Tool Development

Support the rollout and optimization of tools such as payment deferrals, extended repayment options, settlements, and hardship relief programs.
Partner with IT, Product, Retail, and Compliance to operationalize strategies within decisioning systems and customer-facing experiences.

Performance Monitoring & Optimization

Design dashboards and reporting to evaluate treatment effectiveness (cure rates, roll rates, re-default rates, net loss impact).
Conduct A/B and multivariate testing to refine segmentation and tool performance.
Recommend and implement improvements to maximize portfolio outcomes and customer success.

Collaboration & Stakeholder Engagement

Act as a bridge between analytics, operations, and technology to ensure strategies are executable, compliant, and business-aligned.
Present clear, data-driven insights and recommendations to senior leadership.

What You'll Bring to the Table

Analytical rigor with a problem-solving mindset.
Strong balance of risk management, customer focus, and business objectives.
Excellent communication skills-able to simplify complex data into actionable strategies.
Resourceful, detail-oriented, and experienced in managing cross-functional initiatives.
Ability to thrive in a fast-paced, evolving environment.

Education + Experience

Master's degree in Data Science, Finance, Operations Research, Statistics, Computer Science, or related quantitative discipline.
4+ years of experience in Financial Services, focused on Collections, Credit Risk, or Loan Servicing Analytics.
Proven experience designing segmentation strategies or treatment frameworks using large-scale data.
Hands-on proficiency in SQL and at least one analytical tool/language (Python, R, or SAS).
Prior exposure to hardship or loss mitigation programs strongly preferred.
Experience with decisioning systems, collections platforms, or customer management tools is an asset.
Sigma experience is considered an asset

If you're ready to use advanced analytics and innovative thinking to reshape collections strategies and improve customer outcomes, we'd love to hear from you. Apply today and help build smarter, more empathetic loss mitigation solutions.

#SJ

About Momentum Financial Services Group

Momentum Financial Services Group Careers

There has never been a better time to join the global team at Momentum Financial Services Group—the leading force in innovative financial solutions.

Work You’ll Do

Join Momentum Financial Services Group's market-leading team to assist some of the most prestigious companies in mastering their financial strategies and operations. Transform financial management and industry standards with the brightest minds at Momentum Financial Services Group. This is where technology, industry expertise, and digital innovation converge. Lead from a unique position in the marketplace, harnessing the power of technology to drive financial innovation and leadership. Work with a global team of business and financial advisors to help clients navigate through complex financial landscapes. Collaborate with a dedicated group of professionals, fostering an environment where innovation and leadership thrive.

Introducing the Momentum Financial Services Group Professional Pathways

The team is building a market-leading pathway to help professionals master their career growth with comprehensive training and development opportunities.

Do Innovative Work

Be part of the largest group of financial experts, where professional growth and innovation meet at the intersection of technology and financial services.

Drive Innovative Solutions

Deliver targeted financial solutions through a depth and breadth of consulting experience and innovation that’s second to none.

Be Part of a Great Team

Engage with a wide-ranging technology stack and harness the capabilities of a team known for its global scale and solution development.

Future-Proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification support.

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Discover how Momentum Financial Services Group leads clients like Global Retail Corp towards transformative financial management solutions, enabling predictive analytics and data-driven decision-making.

The Momentum Financial Services Group Difference

The combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide turn to Momentum Financial Services Group for new strategies and solutions to drive innovation and growth.

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Size

1,001 employees

Industry