Description & Requirements

Senior Analyst, Legal Solutions & Technology
Electronic Arts
Los Angeles Del Rey, Kirkland, Austin, Orlando, Vancouver

As the Senior Legal Solutions & Technology Analyst, you will manage legal-focused projects, applications, and processes. You will interact with key legal and business partners and collaborate with other LST team members to identify business opportunities and then design, implement, and support solutions to improve the day-to-day productivity of the legal and business teams. You see problems as opportunities and are focused on the end-user and business needs while navigating complex and ambiguous scenarios. The Senior Analyst will also serve as a subject matter expert on legal technology and will be responsible for end-user training and meaningfully contribute to change management.

You will report to the Senior Manager, Legal Solutions & Technology , and you will be expected work a hybrid schedule with 3 days in office in one of the posted locations.

Your Responsibilities Include:

Legal Technology & Project Management

• Gather, validate, prioritize, and interpret requirements to produce technical and functional designs.
• Configure, implement, and maintain technical and functional solutions including documentation.
• Support and maintain AI assistants and automated capabilities post-launch.
• Support evaluations of prospective legal AI tools and capabilities; run tests, evaluate accuracy, and flag edge cases or hallucinations.
• Create and manage project schedules to meet deliverables, identify risks, and provide status updates to cross-functional stakeholders.
• Develop test cases/scenarios and manage system and user acceptance tests for both core platform releases and AI feature updates.
• Identify opportunities to improve processes and increase efficiency.
• Serve as an administrator and power user for core legal and adjacent platforms.
• Create and produce operational metrics and reporting.

End-User Enablement

• Support end users and troubleshoot issues as part of a COE team.
• Collaborate with the extended and external support teams to ensure issue resolution and ticket management.
• Ensure solution controls are followed and support audit requests as needed.
• Create and maintain SOPs and process maps for supported functions.

End-User Training & Change Management

• Create and update user guides, FAQs, quick-reference sheets, and training materials.
• Develop and deliver training sessions, office hours, and system demos to drive user adoption across global legal teams and business partners.

Qualifications & Achievements:

• 5+ years prior relevant experience
• Experience implementing technical solutions in no-code environments
• Participating in global projects such as CLMS in a legal department
• Experience identifying, documenting, and prioritizing requirements
• Experience working with business clients, technical, and cross-functional teams
• Experience training end-users
• Ability to translate business needs into technical solutions

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$77,700 - $107,900 CAD

* California (depending on location e.g. Los Angeles vs. San Francisco) *$85,800 - $130,800 USD

* Washington (depending on location e.g. Seattle vs. Spokane) *$82,200 - $106,400 USD

Pay is just one part of the overall compensation at EA.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

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