The Opportunity:

The Senior Analyst, Cybersecurity (Quality Assurance & Business Analysis) will play an essential role in safeguarding the quality, reliability, and integrity of Ensemble's internal security systems and tools, serving as the first line of defense against defects, control gaps, and process risks before they reach production. This role will partner with Information Security, IT, and business unit leadership to gather and validate requirements, execute rigorous testing across security platforms and internal applications, and support the successful, on-time delivery of security-related initiatives and enhancements.

Job Competencies

• Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective.
• Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It's “All for One and One for All.”
• Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering on commitments and refocusing effort when needed. Someone who is willing to step up and own it.
• Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently.
• Developing Trust - Gains others’ confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges.
• Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly.

Essential Job Functions

• Own the QA process for internal cybersecurity tools and platforms (e.g., SIEM, vulnerability management, GRC/compliance systems, and identity and access management) from test planning through sign-off.
• Develop and maintain test plans, test cases, and regression suites for new features, system changes, and security tool upgrades.
• Perform manual functional, regression, integration, and user acceptance testing; identify, document, and track defects to resolution.
• Develop a risk-based test approach that prioritizes coverage based on business and security impact, in alignment with departmentally defined review methodology.
• Validate data integrity, access controls, and business logic across system changes, upgrades, and migrations.
• Assess control weaknesses identified during testing, make recommendations for improvement, and assist in the formal reporting of deficiencies.
• Establish and report on QA metrics (defect density, escape rate, test coverage) to communicate system quality trends to leadership.
• Develop a thorough understanding of business processes in scope for assigned systems and document the processes in flowcharts and process narratives.
• Gather, document, and validate business requirements from Information Security and internal stakeholders for system changes, enhancements, and new tools.
• Translate business and security needs into clear functional specifications, user stories, and acceptance criteria for engineering and QA.
• Facilitate requirements workshops and stakeholder interviews across departments; serve as the liaison between business users and technical teams.
• Help plan and track timelines, milestones, and dependencies for small- to mid-size security system initiatives.
• Coordinate user acceptance testing cycles, release readiness checklists, and go-live activities; keep stakeholders informed on status, risks, and blockers.
• Maintain current knowledge of cybersecurity best practices, compliance standards, and other general technical and business matters relevant to the role.
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Employment Qualifications

• Required Minimum Education: Bachelor's Degree
• Preferred Education: Bachelor's Degree in Information Security, Computer Science, Information Systems, or related field
• Minimum Years and Type of Experience: 5–7+ years of experience in Quality Assurance, Business Analysis, or a related technical role
• Work Arrangement: Remote

Other Knowledge, Skills, and Abilities Required

• Proficient with QA methodologies, testing tools, and defect tracking/test management platforms (e.g., Jira, Azure DevOps, TestRail).
• Working knowledge of SQL for data validation and troubleshooting.
• Experience gathering and documenting business requirements and translating them into functional specifications and acceptance criteria.
• Experience coordinating small- to mid-size projects, including UAT cycles and release readiness.
• Cybersecurity experience is a plus — familiarity with security tooling (SIEM, vulnerability scanners, GRC/compliance platforms), security concepts (access control, audit logging, secure SDLC), or a compliance-driven environment.
• Exposure to compliance frameworks such as SOC 2, ISO 27001, or NIST is a plus.
• Strong written and verbal communication skills; comfortable working with both technical and non-technical stakeholders.
• Exceptional organizational and problem-solving skills, time management, and ability to prioritize deliverables.
• Requires regular interaction with internal senior leaders and cross-functional teams.

Join an award-winning company

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle [redacted]

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, [redacted]

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.