American Express

Senior Analyst - Control Management

American Express • $100K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in operational risk management, especially in Risk or Internal Audit functions.
  • Strong project management, communication, and interpersonal skills.
  • Expertise in process governance and decision-making aligned with regulations and policies.
  • Analytical skills for evaluating data, identifying trends, and assessing risk scenarios.
  • Bachelor's Degree in Finance, Business, Risk Management, or a related field preferred; advanced degrees or certifications are a plus.

Responsibilities

  • Manage program performance and develop controls to support business conduct objectives for the GCS SME organization.
  • Collaborate with LOBCO, GCO, and GCS team members to ensure compliance with internal and regulatory standards.
  • Document subject matter expertise to guide Business Units (BUs) effectively.
  • Compile and share planned guidance with Business Units.
  • Support compliance with enterprise policies related to specific risk types.
  • Gather topical risk information, including emerging trends and regulatory updates.
  • Assist senior team members in designing and implementing tailored controls for business conduct.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual options
  • 20+ weeks paid parental leave for all parents
  • Free access to global wellness centers with healthcare professionals
  • Confidential counseling support through the Healthy Minds program
  • Career development and training opportunities
Full Job Description
Job Description

The objective of the Control Management Specialized Operational Risk (OR) team is to provide subject matter expertise on specific Operational Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.

Responsibilities

GCS is looking for a Senior Analyst of Control Management, Business Conduct focused on ensuring business conduct is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Senior Analyst GCS Business Conduct Control Management will:
  • Be responsible for program performance, development of controls, and testing activities to support business conduct objectives for the GCS Small and Medium Enterprise (SME) organization.
  • Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations.
  • Assist in documenting subject matter expertise that is used to advise BUs
  • Support compiling of any planned guidance that is planned to be shared with BUs
  • Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 conduct risk management policy)
  • Assist in administrative activities to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to business conduct
  • Assist in administrative activities required to compile materials and disseminate targeted training and awareness programs to increase understanding and management of specific risk topics within Control Management Specialized Operational Risk
  • Assist in specific activities / tasks required to support more senior team members in consultation on the design and implementation of controls tailored to business conduct
  • Assist in specific activities / tasks to gather relevant operational risk insights, better practices, themes, etc. across the enterprise


Qualifications

Required:
  • 2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities
  • Project management, communication, and interpersonal skills
  • Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
  • Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively


Preferred:
  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following:
    • Assisting in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight
    • Assisting in specific activities / tasks required to support advising on business conduct risk types into broader operational risk policies and programs


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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