Charles Schwab

Senior AI Risk Researcher, AI.x

Charles Schwab • $130K — $180K *
San Francisco, CA 94112In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master’s degree in Computer Science, Cognitive Science, Psychology, or related field required; advanced degrees preferred.
  • 8+ years in technology, human behavior, risk analysis research or similar fields.
  • 5+ years experience with AI systems and machine learning applications that affect large user bases.
  • Proven expertise in designing and executing qualitative and quantitative research.
  • Ability to identify and communicate complex technology-related risks effectively.
  • Experience translating research findings into actionable recommendations for diverse stakeholders.
  • Strong communication skills to convey complex topics to both technical and lay audiences.

Responsibilities

  • Investigate risks and failure modes of generative AI systems with a focus on human-centered harms.
  • Collaborate with compliance, risk, and legal teams to design research programs and methodologies.
  • Lead risk investigations and red-teaming exercises to assess AI under realistic conditions.
  • Translate research findings into practical recommendations for product and engineering teams.
  • Contribute to Schwab’s responsible AI strategy through rigorous scientific practices.
  • Identify and analyze risks like misinformation and bias in AI deployments.
  • Foster curiosity and creativity to impact the development of AI solutions.

Benefits

  • Opportunity to work on high-profile AI initiatives influencing industry practices.
  • Collaborative environment with multidisciplinary teams advancing responsible AI.
  • Role that combines research with practical applications in a rapidly evolving field.
  • Opportunity to shape the future of AI in financial services.
Full Job Description
Your Opportunity

This role is more than a research position. It is an opportunity to join a high-profile team shaping Schwab’s future with AI, to conduct research that directly influences how AI systems are built and deployed, and to help establish industry-leading practices for responsible AI. As a Senior AI Risk Researcher, you will investigate the risks and failure modes of generative AI systems and agents, with a particular focus on human-centered harms. You will collaborate with compliance, risk and legal to design research programs and evaluation methodologies that examine how AI systems behave under realistic and adversarial conditions; lead risk investigations and red-teaming exercises; and translate findings into practical recommendations for researchers and product teams.

Your work will help identify risks such as misinformation, inappropriate advice, bias, manipulation, harmful content generation and other emerging issues, while engineering teams typically own implementation of technical mitigations, evaluations, and guardrails. You will also s trengthen scientific practices, contribute to Schwab’s responsible AI strategy, and bring curiosity, creativity, sound judgment, and a deep appreciation for the human impact of AI systems to help shape the next generation of AI at Schwab.

What you have

Required Qualifications:

  • A master’s or other advanced degree in Computer Science, Cognitive Science, Psychology, Sociology, Philosophy, Human-Computer Interaction, Linguistics, Public Policy, Statistics, Law, or a related field, or equivalent industry experience.
  • 8+ years of experience conducting research involving technology, human behavior, decision-making, risk analysis, or related disciplines.
  • 5+ years of experience working with AI systems, machine learning applications, or digital platforms that impact users at scale.
  • Experience designing and executing rigorous qualitative, quantitative, or mixed-methods research.
  • Demonstrated ability to identify, analyze, and communicate complex risks involving technology or AI systems.
  • Experience translating research findings into practical recommendations for product, engineering, business, or governance stakeholders.
  • Strong written and verbal communication skills, with the ability to explain complex concepts to both technical and non-technical audiences.

Preferred Qualifications:

  • Experience conducting AI red teaming, adversarial testing, trust and safety research, responsible AI assessments, or related evaluations.
  • Expertise in one or more areas including fairness, harmful content, misinformation, or behavioral manipulation.
  • Experience developing methodologies that uncover subtle or unexpected AI failure modes.
  • Experience at a financial institution.
  • Strong analytical and data science fundamentals, including the ability to structure investigations and analyze research findings.
  • Experience working with multidisciplinary teams spanning research, engineering, product, legal, compliance, and risk functions.
  • Curiosity about emerging technologies and their potential impact on clients in the context of financial institutions.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Finance & Insurance
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ
SCHW
* Ladders Estimates

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