Role Overview:This role is for a Senior Agile Coach, responsible for driving agile transformation across entire organizations and programs, not just individual teams. The coach will act as a trusted advisor to engineering leadership, providing data-backed input on delivery health and designing robust ADO structures for multi-team environments. The position requires a focus on shifting engineering culture towards outcome-orientation and building Scrum Master capabilities within the organization.
Key Responsibilities:- Coach entire organizations and programs, extending beyond individual teams.
- Design and execute multi-team agile transformation programs with measurable milestones.
- Operate as a trusted advisor to engineering leadership, offering candid, data-backed input on delivery health.
- Design ADO structures for multi-team environments, including area paths, team configurations, cross-team dependency tracking, and portfolio-level visibility.
- Implement agile practices at scale, such as overall retrospectives, cross-team sprint synchronization, area product ownership, and self-selection processes.
- Lead without direct authority, influencing vendor teams, internal teams, and organizational structures.
- Design and implement a comprehensive metrics framework covering flow, stability (DORA), quality, and backlog health.
- Shift engineering culture from output-focused to outcome-focused and sustain this change.
- Facilitate difficult organizational conversations between PMO and engineering, vendors and product, and teams and leadership.
- Build Scrum Master capability in others by mentoring junior and mid-level SMs, identifying gaps, and providing structured coaching.
- Operate across multiple teams simultaneously with full situational awareness on each.
- Produce quarterly maturity assessments for each team, including trend data and forward plans.
- Drive DORA metric baseline tracking and improvement for deployment frequency, change failure rate, and MTTR.
- Own and drive cross-team impediments to resolution.
- Contribute to the engineering standards playbook.
- Conduct structured capability reviews for junior and mid-level SMs under their oversight.
Required Skills:- Demonstrated scaled experience in agile operations or implementation.
- DORA metrics literacy, with the ability to explain and improve deployment frequency, change failure rate, lead time for changes, and MTTR.
- Experience challenging and changing organizational structures that hinder team effectiveness.
- Evidence of having built and sustained psychological safety on previously defensive or siloed teams.
- Ability to run executive-level conversations using delivery data, focusing on constraint analysis rather than just status updates.
- Leadership Essentials - Managing Secure Delivery and Operations.
- Project Management.
Qualifications: 
