Coveo

Senior Advisor, People Programs & Organizational Effectiveness

Coveo$80K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years of HR experience focusing on People programs and systems.
  • Strong project and program management skills with attention to detail.
  • Proficient in HR systems such as Workday or Greenhouse and tools like Confluence, Notion, or Miro.
  • Excellent communication and problem-solving abilities for simplifying complexity.

Responsibilities

  • Lead and coordinate execution of high-priority People programs and projects.
  • Optimize HR processes through mapping and continuous improvement initiatives.
  • Create frameworks and tools for knowledge management and clarity.
  • Serve as liaison between HR and Systems teams to align business needs.
  • Support user enablement and change management for initiatives.
  • Contribute to HR operating model evolution by enhancing structure and scalability.

Benefits

  • A dynamic work environment focused on continuous improvement.
  • Opportunities for professional growth and development.
  • Collaboration with a passionate and skilled People & Culture team.
  • Hybrid work model accommodating flexibility.
Full Job Description
From idea to execution - be the driver of People program success!

We're looking for a Senior Advisor to support and lead some of the design and execution of foundational People programs and processes at Coveo. From process mapping and HR system improvements to project and change management and even enablement, this role is all about high-impact HR prioritized projects that shape how we work and scale our function.

Are you driven by the impact of the inner workings of a modern HR function? Passionate about making things better for people and for the business? This is a unique opportunity to drive structure, clarity, and continuous improvement across Coveo's People & Culture team.
As our Senior Advisor in our Center of Expertise, you will:
  • Contribute to and/or lead the planning, coordination, and execution of prioritized People programs and projects.
  • Optimize our processes through mapping, solutionning, documentationing, and continuous improvement initiatives.
  • Drive knowledge management and clarity by turning expertise into accessible frameworks, documentation and tools.
  • Act as a key liaison between the HR and Systems teams, aligning business needs with system capabilities.
  • Support and/or lead user enablement, change management, and adoption strategies for assigned initiatives at various scales.
  • Contribute to the evolution of our HR operating model by bringing structure and scale how we work.
Here is what will qualify you for the role:
  • At least 5 years of experience in Human Resources, with a focus on People programs, systems, Organizational Development or continuous improvement.
  • Strong project/program management skills, with attention to detail and stakeholder alignment.
  • Experience with HR systems like Workday or Greenhouse, and collaborative tools like Confluence, Notion, or Miro.
  • Excellent communication and problem-solving skills, you're someone who makes complexity easier to digest!
What will make you stand out:
  • A design or systems-thinking mindset, with the ability to zoom in on details and zoom out on strategy, and a propension to leverage AI to get things done.
  • Experience navigating ambiguity and building scalable solutions in a fast-moving environment.
  • Bilingual in French and English, with strong writing and documentation skills.
  • Previous experience in tech, SaaS, or high-growth companies where agility and structure must coexist.

Do you think you can bring this role to life? Or add your own color? You don't need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!
Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

#li-hybrid

About Coveo

Coveo is a software-as-a-service search engine, powered by artificial intelligence based in Quebec, Canada. The Coveo Relevance Cloud offers ecommerce, customer service, digital workforce, and website search.
Learn more about Coveo
Industry
Founded
2005

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