Union:

Non-Union

Job Number: J0726-0068

Job Title: Senior Advisor, External Relations

Job Type: Permanent Full Time

City, Province, Country: Toronto, Ontario, Canada

Job Location: Toronto

Job Category: Management / Consulting

Job Level: SPG3

Open Positions: 1

Posting Date: July 9, 2026

Closing Date: July 23, 2026

Salary: $106,619.00 - $138,611.00 /Year

Primary function

Leveraging relationships and networks across the justice system, LAO is seeking a Senior Advisor to conduct public consultations, build and strengthen external relationships, provide strategic advice and work collaboratively with justice participants, service providers and other organizations to improve client service and enhance the value of Legal Aid Ontario ("LAO") within the justice system.

Home Location: Provincial Office - Toronto
Secondary Location: Not applicable
Reporting to: Director, External Relations

Key accountabilities
• Conduct consultations, including those under LAO's statutory public consultation process
• Development and execution of outreach strategies and initiatives
• Ensure internal and external relationships and interactions are valuable and beneficial to LAO's clients; that they support LAO's mandate and objectives, in particular high quality client service and value for money
• Facilitate open communication, understanding, collaboration and support among justice partners
• Strategize and contribute to internal and external working groups
• Research, write and present reports, briefing notes and other materials related to external relations issues, strategies and initiatives
• Coordinate and support LAO's work with external organizations such as the Association of Legal Aid Plans

Required skills & experience
• A degree in law, public policy, political science, business or a related discipline
• Five (5)+ years working in government, for a government agency, or non-profit organization with experience interacting with legal issues and/or the justice system
• An understanding of LAO's legal and operational framework including service delivery models
• Understanding of LAO's legislative mandate, Strategic Plan, Business Plan, and justice system priorities, challenges and opportunities
• Strong understanding of the decision-making structure and processes in a public sector environment
• Experience working in the justice sector or on legal issues with stakeholders with a deep appreciation for the challenges faced by LAO's clients and the challenges facing LAO and the justice system
• Demonstrated collaborative, analytic and proactive approach to problem solving
• Demonstrated ability to establish relationships and partnerships with a wide variety of stakeholders including: courts and the judiciary, various levels of government and agencies, non-profit organizations, the broader public sector and service providers
• Experience working with stakeholders in any sector and/or justice sector participants to develop solutions to complicated problems
• Strong interpersonal skills and inclusive working style
• Demonstrated policy development experience
• Ability to plan, organize and monitor work effectively and in a resourceful, self-directed manner
• Exceptional verbal, written communication and presentation skills used to develop materials for internal and external audiences
• Excellent analytical, strategic, problem solving and conflict resolution skills
• Demonstrated commitment to diversity, accessibility, equity and inclusion
• Understanding of priorities, challenges and opportunities in the justice system
• Ability to multi task effectively and work in a fast paced, dynamic environment
• Demonstrated ability to use Word, Excel, Outlook, Powerpoint

To apply submit a cover letter & résumé.

Only those candidates selected for an interview will be notified by email.
Final candidates for this position will be required to undergo a criminal record check.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

First time applying to LAO? You will need to create a profile AND then apply for the position. Already have a Njoyn account? Just sign in and select "my jobs" to apply.

Once you have successfully applied you will receive a confirmation email.

Trouble applying? For telephone support please call 1-877-427-7717 or email: [email protected].

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