- Play a key role in shaping employee communications that support safe, reliable, and productive operations across IOC.
- Influence leaders, drive engagement, and contribute to IOC communication initiatives with broad business impact.
- Enjoy a full-time permanent opportunity based in Labrador City, NL, with a schedule designed to support work-life balance.
About the roleWe are looking for a Senior Advisor, Communications to join the team in Labrador City, NL. This is an opportunity to help leaders communicate clearly, strengthen employee engagement, and create meaningful connections between business priorities and the employee experience.
In Labrador City, you'll find a close-knit northern community where quality of life and genuine connection come naturally.
Enjoy the outdoors year-round; camping, fishing, hunting, hiking and boating throughout the summer and fall seasons. Winter thrills include groomed snowmobile trails, snowshoeing trails, alpine and cross-country skiing, including night skiing, often beneath the Northern Lights.
What you'll be doingReporting to the Director, Communications, CSP and External Affairs, you will support employee communications across IOC operations while contributing to enterprise-wide communication initiatives. You will:
- Develop and implement communication plans that support operational priorities, employee engagement, culture, and business performance.
- Act as a trusted communications advisor to Labrador City leaders, providing strategic guidance and partnering with them to deliver messages that resonate with frontline employees and support safe, reliable, and productive operations.
- Translate complex business decisions into clear, relevant, and actionable messages for leaders and employees.
- Lead or support employee communication campaigns, town halls, employee meetings, and leadership communication activities.
- Strengthen two-way communication by gathering employee feedback, monitoring sentiment, and identifying emerging issues and recommending actions to leaders.
- Create and manage content across newsletters, digital screens, emails, videos, presentations, and collaboration platforms.
- Partner with Communications, CSP, External Affairs, Human Resources, Health and Safety, Operations, and other functions on selected internal or external programs, community engagement and reputation-building initiatives as required.
- Collaborate across functions to ensure communication approaches are coordinated, integrated and aligned with business priorities and organizational objectives.
About youWe're looking for someone whose experience aligns with the key requirements below. You do not need to meet every 'helpful for success' item to apply. If you bring relevant experience and are excited by the opportunity, we encourage you to submit an application.
Required for Success
- A commitment to the safety of yourself and your team.
- Demonstrated experience advising leaders on employee communications, engagement, organizational change, or related communication strategies.
- Strong experience developing communication plans, campaigns, leadership communications, and multi-channel content in a complex organization.
- Exceptional writing, editing, and storytelling capability with the ability to translate complex information into clear messages.
- A degree in Communications, Public Relations, Journalism, or a related discipline, or equivalent relevant experience.
- Proficiency with Microsoft 365, Teams, SharePoint, Viva Engage, and digital communication tools.
Helpful for Success
- Experience supporting communications within large-scale industrial, operational, mining, manufacturing, or safety-critical environments.
- Ability to transform ideas and data into compelling presentations, infographics, and other visual storytelling assets that enhance engagement and understanding
- French language skills and experience supporting community engagement or reputation-building initiatives.
What we offerBe recognized for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.
- A work environment where safety is always the number one priority
- Career development & education assistance to further your technical or leadership ambitions
- A competitive base salary reflective of your skills and experience with annual incentive program
- Ongoing access to family-friendly health and medical programs, pension and savings plans
- Attractive share ownership plan
- Leave for all of life's reasons (vacation/annual, paid parental, sick leave)
- Exclusive employee discounts
Where you'll be workingWe are a leading North American producer and exporter of premium iron ore pellets and high-grade concentrate with average iron grades greater than 66%. With a team of over 2,700 employees, IOC is committed to providing value and continuity for our customers, employees, communities and shareholders through our unique mine to port approach, taking advantage of our full integration and wholly owned infrastructure to deliver our high-quality concentrate and pellets to our customers across the globe.
IOC's operations include a mine with five operational pits, a concentrator and a pelletizing plant located near Labrador City in the province of Newfoundland and Labrador. We also operate a wholly-owned 418 km railway, the Quebec North Shore and Labrador Railway (QNS&L), that links our Labrador operations to Company-owned port facilities in Sept-Iles.