Brown Brothers Harriman

Senior Administrator - Legal Support & Technology Operations

Brown Brothers Harriman$120K — $150K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5+ years in-house legal support or similar experience; financial services preferred.
  • Demonstrated supervisory experience with coaching and performance management.
  • Experience with document or contract management systems like iManage or NetDocuments, including upgrades and testing.
  • Strong data reporting and extraction skills with Microsoft Office proficiency.
  • Knowledge of records retention and compliance in regulated environments.
  • Meticulous attention to detail and ability to meet policy-driven deadlines.
  • Excellent communication skills with an interest in legal technology and AI.

Responsibilities

  • Lead daily operations of the Legal Support team and set project agendas.
  • Supervise and develop team members through performance management.
  • Collaborate with the General Counsel on initiatives and execution.
  • Design and improve Legal Support processes and training.
  • Manage the technology roadmap for core platforms, prioritizing enhancements.
  • Drive training and support for system adoption firm-wide.
  • Advance AI and automation efforts by identifying technology improvements.

Benefits

  • Comprehensive healthcare and income protection programs.
  • Professional development opportunities to enhance your skills.
  • Generous time-off policies for work-life balance.
  • 401(k) with profit-sharing to support long-term savings.
  • A diverse and inclusive work environment that values unique career paths.
Full Job Description
Join the global legal department of a world-class financial services organization. As Senior Administrator, you will lead the Office of the General Counsel ("OGC") Legal Support team and own the strategy, performance and continuous advancement of the department's core technology platforms. This is a role for someone ambitious about raising the bar: you will develop talent, partner with the General Counsel on department-wide initiatives, and drive the adoption, data integrity and system improvements that measurably change how the department works - all with the professionalism, integrity and judgment the role demands.

What You'll Do:
  • Lead the daily operations of the Legal Support team, setting the department's project agenda and long-range plans.
  • Supervise, coach and grow the team through performance management, capacity planning and workload prioritization.
  • Partner with the General Counsel on department-wide initiatives, from shaping priorities through to execution.
  • Design, document and continuously improve Legal Support processes, standards and training.
  • Own the roadmap for the OGC's core technology platforms - prioritizing enhancements, upgrades and defect remediation, and leading testing and release readiness.
  • Drive firmwide adoption through training, user support and reporting, including recurring employee access, document deletion and Finance Committee reporting.
  • Advance the department's AI and automation initiatives, identifying where technology can remove manual effort and improve quality.
  • Own records retention, document destruction, access certification and system policies,
  • Track developments in legal department management and technology, evaluate vendors, and champion the ideas worth adopting here.

What You'll Bring:
  • Bachelor's degree and 5+ years supporting an in-house legal department, law firm or comparable professional services environment; financial services or another regulated industry preferred, and prior paralegal experience a plus.
  • Prior supervisory or people management experience, including coaching, performance management and workload prioritization for a small team.
  • Experience administering document or contract management systems (iManage, NetDocuments or similar), including enhancements, upgrades and user acceptance testing, with availability for occasional scheduled weekend testing windows.
  • Proficiency in report generation and data extraction, plus strong Microsoft Office skills (Word, Excel, PowerPoint, SharePoint).
  • Experience with records retention, access reviews and annual certification processes in a regulated environment.
  • Sound judgment, meticulous attention to detail and the discipline to deliver against policy-driven schedules.
  • Excellent written and verbal communication skills, curiosity about emerging legal technology and AI, and the confidence to influence across a global organization.

Success in this role looks like a well-developed team delivering ahead of expectations, technology platforms that get demonstrably better each year, governance and records obligations met without exception, and a General Counsel who sees you as a go-to partner for the department's strategic agenda.

Salary Range

NY: $120,000-$150,000 base salary + annual bonus target

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About Brown Brothers Harriman

Brown Brothers Harriman & Co. (BBH) is the oldest and largest private bank in the United States. Founded in 1818, BBH has been a leader in the financial industry for over 200 years. The company provides a wide range of financial services to individuals, families, and institutions, including wealth management, investment management, and private banking. BBH has offices in the United States, Europe, and Asia, and manages over $1.6 trillion in assets.
Learn more about Brown Brothers Harriman
Size
7,000 employees
Industry

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