ICF Next

Senior Account Specialist

ICF Next$89K — $151K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Energy/Environmental Studies, Energy Management, or related fields; experience can substitute for education.
  • 3+ years in customer account management and outreach strategies specific to energy efficiency programs.
  • Valid driver's license and clean Motor Vehicle Records (MVR) check required.
  • Experience with HVAC or heat pump technology preferred.
  • Familiarity with demand-side management (DSM) programs is a plus.

Responsibilities

  • Drive innovation in energy efficiency and building decarbonization solutions.
  • Develop and strengthen relationships with distributors and contractors for program engagement.
  • Engage with trade allies and professional organizations to boost program visibility.
  • Communicate consistently with participants for feedback and program improvement.
  • Deliver presentations and promote programs at various industry events.
  • Track and report on program performance and pipeline metrics.
  • Analyze project quality assurance data for client reporting.

Benefits

  • Mileage reimbursement for local travel.
  • Opportunity to work remotely while engaging with a variety of stakeholders.
  • Contribute to cutting-edge environmental technology initiatives.
Full Job Description
Senior Account Specialist- Energy Efficiency/Building Decarbonization (Residential)

Location: New Jersey Remote - candidates must be located in or willing to relocate to New Jersey to be considered

We are currently seeking an Account Specialist to provide support and critical project management services for utility-sponsored energy efficiency programs focused on the residential market with an emphasis on energy efficiency/building decarbonization technology.

To support our growth, we are seeking candidates with a strong background in sales, project and account management. This position requires knowledge of energy efficient technologies such as HVAC equipment/heat pumps associated with residential homes. In this role you will recruit and engage key stakeholders and team members specifically in the distributor and contractor supply chains, and coordinate with a team of energy efficiency experts. Develop and manage a pipeline of new and existing customers and trade allies to ensure our programs meet energy efficiency/building decarbonization participation goals. The successful candidate will also contribute to the internal operations of the programs, including tasks such as data analysis, reporting, application review (may include Manual J, S), invoicing, forecasting, trade ally outreach/ training development/coordination, execution of plans, quality control measures, and client support.

What you will be doing:

  • Become a catalyst for innovation; this role is not just about following a plan-it's about innovating and finding new ways to enhance energy efficiency, building decarbonization and sustainability. You'll be at the cutting edge of environmental technology and practices.


  • Develop and maintain relationships and partnerships with major local, regional and national distributors, suppliers, contractors, and manufacturers to support their participation in energy efficiency/building decarbonization space.


  • Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption.


  • Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program.


  • Preparing and presenting targeted presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, ride-along with sales teams, etc.


  • Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management.


  • Review and analyze QA/QC data for projects reported to client.


  • Effective project, budget and forecast management.


  • Analyzing market trends and technologies to deploy through residential programs.


  • Must have a reliable vehicle for local travel. Requirements may vary but will be up to 30% of the time for meetings, events and conferences. (reimbursement for mileage provided).


What we need you to have (minimum qualifications):

  • Bachelor's Degree in Energy/Environmental Studies, Energy Management, Communications, Business Admin, or related fields (or applicants can substitute one year of related experience for one year of education)


  • 3+ years of experience in managing customer accounts, creating and executing sales and/or outreach strategies, promoting utility-sponsored energy efficiency programs and/or related experience.


  • Must have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check and a drug screening


What we would like you to have (preferred qualifications):

  • Industry outside sales and/or business development experience or related work experience.


  • Experience selling and managing accounts in any of the following equipment supply chains: HVAC, heat pump technology.


  • Experience managing successful energy efficiency opportunities, with specific expertise in one of the following: HVAC contractors, distributors, real estate, federal government, or retail customers.


  • Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)


  • Experience in mechanical, building material or electrical equipment distribution and sales with established relationships.


  • Working knowledge of demand side management (DSM) programs.


Professional skills you will use:

  • Ability to work with all levels of internal employees, as well as outside clients and vendors.


  • Proficiency in MS Office Applications (Word, Outlook, Excel, Power Point)


  • Excellent communication and interpersonal abilities.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$89,261.00 - $151,744.00

New Jersey Remote Office (NJ99)

About ICF Next

ICF Next is a global marketing and communications agency that provides a wide range of services to clients in various industries, including healthcare, energy, and transportation. The company was founded in 1969 and is headquartered in Fairfax, Virginia. ICF Next offers a comprehensive suite of services, including branding, digital marketing, public relations, and social media management. The company has a strong reputation for delivering innovative and effective solutions that help its clients achieve their business objectives. ICF Next is committed to sustainability and social responsibility, and it has received numerous awards for its work in these areas.
Learn more about ICF Next
Size
8,000 employees
Market Cap
$1.8 billion
Industry
Net Income
$54.9 million
Founded
1969
5 Year Trend
+5.6%
Revenue
$1.5 billion
NASDAQ

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