Wave

Senior Account Sales Representative (Bilingual Spanish)

Wave$80K — $100K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent work experience
  • 1+ years in sales or customer service
  • Valid driver's license with a satisfactory driving record
  • 2+ years sales or relevant work experience preferred
  • Bilingual (English and Spanish) preferred
  • Understanding of communications technologies and data networking fundamentals preferred
  • Proven success in sales, prospecting or cold calling preferred.

Responsibilities

  • Support efforts to simplify and enhance the customer experience
  • Meet or exceed sales performance targets within assigned MDU properties
  • Engage potential customers through door-to-door outreach
  • Generate revenue by adding new Spectrum services to existing customers
  • Resolve customer issues according to company policy
  • Maintain informed knowledge of competitors' activities and pricing
  • Attend and contribute to sales meetings and training programs
  • Complete necessary sales documentation accurately and timely
  • Account for funds and provide receipts according to company policy.

Benefits

  • Competitive base salary plus lucrative incentives
  • Free and discounted Spectrum services
  • Long-term career growth opportunities
  • Comprehensive pay and benefits package supporting employee well-being
  • Flexible working conditions including variable hours.
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making meaningful connections by helping people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door sales for Spectrum's connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets.

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

How You'll Make an Impact
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
  • Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach to acquire new residential customers
  • Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
  • Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
  • Maintain a well-informed knowledge base of competitors' activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
  • Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
  • Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
  • Collect and account for funds and provide receipts according to Company policy and guidelines.

Working Conditions
  • Spend approximately 80% of your time outdoors, walking door-to-door and lifting up to 20 pounds in various weather
  • Work variable hours, including evenings, weekends, split days off and holidays


What You'll Bring to Spectrum

Required Qualifications

Education
  • High School Diploma or equivalent work experience

Experience
  • 1+ years in sales or customer service

Skills
  • Valid driver's license with a satisfactory driving record within Company required standards

Preferred Qualifications

Experience
  • 2+ years sales or relevant work experience
  • Ability to read, write, speak and understand English and Spanish

Skills
  • Understanding of communications technologies and data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience educating consumers about products and services
  • Proven success in sales, prospecting or cold calling

#LI-NT2
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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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