Senior Account Manager

Ryerson Holding Corporation

$91K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, business, or related field preferred, or equivalent experience
  • 3-5 years of experience in sales within the metals service center industry or similar
  • Proficiency in MS Office required; experience with SAP and Salesforce.com preferred
  • Strong business acumen and excellent interpersonal communication skills
  • Proven negotiation and persuasive skills
  • Effective problem-solving abilities with a focus on confidentiality
  • Highly motivated and able to establish relationships quickly

Responsibilities

  • Build strong relationships with customer contacts, especially purchasing decision makers
  • Collaborate with inside sales, credit center, inventory managers, and other departments to meet objectives
  • Monitor the competitive landscape and provide market intelligence to sales management
  • Increase revenue through value-added services and profitable business growth
  • Manage customer accounts and implement margin analysis and quality initiatives
  • Develop and promote sales and commercial programs, focusing on E-Commerce
  • Plan and execute daily calls to keep customers informed about industry trends

Benefits

  • On-site workplace
  • First shift schedule
  • Supportive company culture with collaborative team dynamics
  • Opportunities for professional growth and development
  • Incentive programs tied to performance
Full Job Description
Senior Account Manager

Req Id: 2563

Workplace Type: On-Site

Job Shift: 1st

Brand: Ryerson

Job Location: Fresno

Posting Start Date: 5/14/26

Roles and Responsibilities

  • Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Ryerson and its representatives
  • Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives
  • Understands and monitors the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels, and working capital decisions
  • Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing sales through profitable transactional growth
  • Manages customer accounts, including implementation of memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives
  • Develop and implements appropriate sales and commercial programs while promoting our E-Commerce capabilities
  • Consistently manages daily call planning execution to keep customers informed about the industry, economic trends, and Ryerson's ability to assist customers in adapting to change
  • All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice


Requirements

  • Bachelor's degree preferred (preferably in marketing, business, or a related field of study) or related experience
  • Must be located within and able to travel throughout a territory consisting of the central coast region.
  • Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background
  • Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired
  • Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or individual environment
  • Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality
  • Highly motivated with a demonstrated ability to build strong relationships quickly
  • An aggressive, competitive, and self-motivated attitude is essential

Salary: $91,203.00 - $115,000.00 annually plus additional sales incentives. A starting salary higher than $91,203.00 is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

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