Job DescriptionSenior Account ManagerConfidential Opportunity | Middlesex County, MA We are seeking a highly motivated and experienced
Senior Account Manager to oversee security operations within a complex, multi-site corporate environment. This leadership role is responsible for driving operational excellence, maintaining strong client partnerships, and leading a large team in support of a world-class security program.
The Senior Account Manager will provide strategic direction and day-to-day oversight of security operations, ensuring the highest standards of service, compliance, and performance. This role requires a proven leader who can effectively manage personnel, coordinate emergency response efforts, oversee investigations, implement best practices, and continuously improve operational effectiveness.
Details: This is a Monday-Friday position during normal business hours
Salary: $88,000-95,000/yearly
Key Responsibilities:- Lead security operations across a large, multi-location account.
- Build and maintain strong relationships with client stakeholders.
- Oversee staffing, scheduling, training, employee development, and retention.
- Manage security programs including access control, visitor management, incident response, investigations, and risk mitigation.
- Monitor operational performance through KPIs, audits, and reporting.
- Ensure compliance with policies, procedures, and regulatory requirements.
- Support budgeting, resource management, and operational planning.
- Drive continuous improvement initiatives and implement industry best practices.
Qualifications:- 7+ years of progressive leadership experience in security, operations, law enforcement, military, or a related field.
- Experience managing large teams in a fast-paced environment.
- Strong client service, communication, and leadership skills.
- Demonstrated success managing complex operations and multiple priorities.
- Experience with security systems, emergency management, and workforce planning.
- Skilled in using technology to support account management activities, including scheduling, workforce planning, performance tracking, reporting, and client communication.
- Bachelor's degree is preferred or equivalent combination of education and experience.
Benefits:- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
- 10 Vacation Days
- 6 Sick Days.
- 7 Paid Holidays
- Floating Holidays - 4 floating holiday (Per calendar year).
- Employee Discounts: Apple, Verizon, Vehicles & More!
All candidates must be willing to participate in Securitas' pre-employment screening process.
Please note: This is a confidential search. Details regarding the client organization, location, and specific operational environment will be shared with qualified candidates as they move forward in the interview process.
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