Senior Account Manager

Plastic Omnium

• $100K — $120K *
Troy, MI 48085In-Person
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, finance, marketing, or a related field.
  • 5+ years of experience in automotive sales, marketing, or key account management.
  • Proven track record of acquiring new business and managing customer relationships.
  • Expertise in preparing automotive quote packages and financial models.
  • Knowledge of automotive customer requirements and commercial processes.
  • Entrepreneurial mindset with a knack for identifying new opportunities.
  • Strong communication, negotiation, and presentation skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Fluency in English; Spanish or German is a plus.
  • Willingness to travel and work in various environments.

Responsibilities

  • Identify and prioritize business opportunities for customers using CRM tools.
  • Translate customer needs into competitive OPmobility solutions.
  • Prepare comprehensive automotive quote packages and cost models.
  • Lead negotiations on quotations, contracts, and service agreements.
  • Support Program Management in quoting and resolving customer issues.
  • Cultivate relationships across various customer departments.
  • Deliver strategic presentations and relationship-building events.
  • Maintain market intelligence on trends, pricing, and competitor positions.
  • Document and address customer inquiries throughout program development.
  • Ensure compliance with environmental, health, and safety policies during production.

Benefits

  • OPmobility benefits and site-specific offerings will be shared during recruitment.
Full Job Description
  • Job Title: Senior Account Manager
  • Type of Contract: Long-term at-will, full-time salaried, exempt
  • Expected Hiring Date: October 2026
  • Scope: North America customer account responsibility within Sales and Marketing


Responsibilities:
  • Proactively identify and prioritize early business opportunities for assigned customers in collaboration with Business Development, using appropriate CRM tools to document targets and progress.
  • Gather customer intelligence and translate present and future needs into competitive OPmobility solutions.
  • Prepare alternative cost models, plant-level P&L scenarios, and complete automotive quote packages, including specifications, assumptions, commercial terms, and technical concepts.
  • Lead customer negotiations covering quotations, terms and conditions, warranty, liability, service parts, quality agreements, contracts, commitments, and purchase orders.
  • Support Program Management by quoting and negotiating running changes and by helping resolve major customer issues.
  • Develop and cultivate relationships across customer purchasing, engineering, quality, manufacturing, logistics, studio, and plant organizations.
  • Plan and deliver strategic, commercial, and technical customer presentations, plant visits, Tech Days, and relationship-building events.
  • Maintain current market and competitive intelligence on future programs, localization, product strategy, technologies, materials, customer trends, competitor pricing, and market positions.
  • Ensure customer questions, concerns, and needs are documented, coordinated internally, and addressed in a timely manner throughout program development and production.
  • Support smooth production launches, achievement of financial and strategic targets, customer satisfaction, and compliance with company environmental, health, and safety policies.


Ideal Candidate Profile:
  • Bachelor's degree in engineering, finance, marketing, or an equivalent field.
  • Minimum of 5 years of experience in automotive sales, marketing, or key account management.
  • Proven record of winning new business and extensive experience managing customer relationships.
  • Expertise in preparing automotive quote packages, cost models, price breakdowns, and P&L scenarios.
  • Knowledge of automotive customer-specific requirements and commercial processes.
  • Entrepreneurial approach with the ability to identify and develop new opportunities.
  • Excellent verbal and written communication, interpersonal, influencing, negotiation, and presentation skills.
  • Ability to organize and manage multiple priorities while meeting established deadlines.
  • Fluency in English is required; Spanish or German language skills are a plus.
  • Ability to travel by air and automobile and work in office and plant environments as needed.


Benefits:
  • OPmobility benefits and site-specific offerings will be shared during the recruitment process.


Why Choose This Position?
  • Own strategic customer relationships and influence major commercial decisions from early opportunity through award and launch.
  • Work across Sales, Business Development, Program Management, Engineering, Finance, Operations, and customer organizations.
  • Build expertise in complex automotive quotations, negotiations, market intelligence, and account strategy within a global mobility company.


Date: Oct 2, 2026

Location:

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