Jack Morton Worldwide

Senior Account Manager

Jack Morton Worldwide • $80K — $95K *
Addison, IL 60101In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Business, Communications, or equivalent experience
  • 4-7+ years managing complex experiential or trade show programs, ideally in pharmaceutical or healthcare marketing
  • Demonstrated success in leading client relationships and delivering measurable results
  • Strong organizational, communication, and problem-solving skills
  • Comfortable using Microsoft Office and project management tools

Responsibilities

  • Act as primary liaison for key clients to understand and meet their goals
  • Provide strategic counsel on experiential solutions based on client objectives
  • Build collaborative, trust-based relationships for long-term account growth
  • Manage end-to-end delivery of trade shows, live events, and hybrid experiences
  • Coordinate with internal teams and external vendors for seamless execution
  • Monitor project timelines, budgets, and deliverables to keep projects on track
  • Serve as the problem-solving contact during live events to address challenges

Benefits

  • Supportive mentoring and team development environment
  • Opportunity to lead high-profile accounts with significant impact
  • Collaborative culture with cross-functional team engagement
  • Chance to work on diverse event formats including live, digital, and hybrid
Full Job Description
We9re looking for a Senior Account Manager (Trade Shows and Events) to champion high-profile accounts. This role is perfect for someone who thrives on guiding programs from concept to delivery, building trusted client relationships, and leading cross-functional teams to create outstanding event experiences.

If you enjoy turning strategic vision into flawless execution and mentoring team members along the way, this is your next opportunity.
Your Role
Client Leadership & Strategic Guidance
  • Act as the primary liaison for key clients, ensuring their goals are fully understood and met.
  • Provide strategic counsel on programs, helping clients translate objectives into impactful experiential solutions.
  • Build strong, collaborative relationships that foster trust, loyalty, and long-term account growth.
  • Participate in client planning sessions, status meetings, and post-event debriefs to ensure alignment and continuous improvement.
Program Oversight & Delivery
  • Manage the end-to-end delivery of trade shows, live events, and hybrid experiences.
  • Coordinate with internal teams-Creative, Production, Field Services-and external vendors to ensure every detail is executed seamlessly.
  • Keep projects on track by monitoring timelines, budgets, and deliverables.
  • Serve as the problem-solving point of contact during live events to address challenges quickly and effectively.
Financial Management & Accountability
  • Oversee program budgets and track financial performance to meet targets.
  • Partner with Estimating and Finance teams to ensure accurate quoting, billing, and reconciliation.
  • Maintain organized records of client communications, contracts, budgets, and post-event reporting.
Mentorship & Team Development
  • Guide and support Account Managers and Coordinators, sharing best practices and fostering skill growth.
  • Promote a culture of collaboration and accountability across teams.
  • Assist in onboarding new team members and strengthening the capabilities of the department.
What You Bring
  • Bachelor9s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
  • 4-7+ years managing complex experiential or trade show programs, ideally within pharmaceutical or healthcare marketing.
  • Demonstrated success leading client relationships and delivering measurable results.
  • Strong organizational, communication, and problem-solving skills.
  • Comfort using Microsoft Office and project management tools.
What Makes You Successful Here
  • Client-focused: You anticipate client needs and consistently deliver value.
  • Strategic and hands-on: You can think big-picture while executing the details flawlessly.
  • Collaborative: You work seamlessly with internal teams and external partners.
  • Resilient under pressure: You stay calm and decisive when challenges arise.
  • Growth-oriented: You are constantly looking for ways to improve programs, teams, and processes.
Bonus Qualifications
  • Experience managing large-scale, multi-location programs.
  • Familiarity with digital or hybrid event production.
  • Proven success delivering results for pharmaceutical or healthcare clients.
  • Previous agency experience with cross-functional team leadership.
  • Regulatory understanding supporting pharmaceutical or healthcare clients.

About Jack Morton Worldwide

Jack Morton Worldwide is a global brand experience agency. We believe brands need extraordinary ideas that create emotional connections, fuel conversations and deliver business results. For more than 75 years, we have brought brands to life through event marketing, promotional marketing, sponsorship marketing, digital, social and mobile, content marketing and employee engagement. Jack Morton is part of the Interpublic Group of Companies, Inc. (NYSE: IPG), one of the world's largest advertising and marketing services organizations. With more than 800 employees in offices around the world, we deliver exceptional results for our clients in 70 countries.
Learn more about Jack Morton Worldwide
Size
800 employees
Industry
Media
Founded
1939
* Ladders Estimates

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