Zebra Technologies

Senior Account Manager, Federal

Zebra Technologies$94K — $141K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 5+ years of experience selling technical solutions to US Federal Government agencies.
  • Strong understanding of government contracting rules and processes is preferred.
  • Experience with selling mobile technologies (e.g., handhelds, printers, tablets) is a significant advantage.
  • Demonstrated success in sales strategies tailored to unique customer needs.

Responsibilities

  • Develop and execute sales strategies for Federal Government accounts.
  • Foster and enhance relationships with key customer contacts.
  • Create and deliver impactful sales presentations and product training.
  • Lead customer presentations and articulate value propositions effectively.
  • Leverage cross-business unit relationships to deliver comprehensive solutions.
  • Occasionally manage and mentor others in their development.

Benefits

  • Comprehensive healthcare coverage.
  • Flexible wellness programs and community service days.
  • Employee assistance programs and paid time off policies.
  • Support for continued learning and professional development.
  • Inclusive networks aimed at fostering workplace diversity.
Full Job Description
Overview:

Takes ownership of assigned Federal Government end-user account(s); develops and executes sales strategy for assigned account(s) with manager's input; develops strong relationships with key customer contacts and leverages to Zebra's advantage; creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding. Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with other business units and/or external partners to deliver solution; Develops strong relationships with key decision makers and influencers; Initiates and leads customer presentations and value proposition creation.

This remote role must reside in the US near/around Washington, DC metro or surrounding areas with the ability to travel ~ 50%.
Knowledge/Expertise

- Technical Skills - Uses advanced domain / solutions knowledge to competitive advantage

- Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols

- Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships.

- Managerial Skills - Often leads others in their development; provides input to policies and practices

- Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition

- Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs. Previous experience selling into Federal Government (DOW, HHS, DOJ) end users preferred. Understanding of government contracting rules and processes as well as industry hardware certifications is beneficial.

Solution Complexity/Strategic Thinking

- Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations - Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans

- Complexity of Solutions - Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved

Freedom to Act - Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique

- Takes Direction From - Manager and Business Unit Directors

Customer Interface - Role - Often leads semi-formal teams or significant portions of a large permanent team

- Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity

- Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both

- Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers

Accountability - Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses

- Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two

- Types of Projects - Moderately complex deals with a few large, complex deals

- Strategic Impact for Zebra - High in near term; medium in mid-term

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of personnel so classified.

Minimum Requirements:
  • Bachelors or equivalent experience
  • 5 + years of selling technical solutions to US Federal Government agencies
  • Must reside in the US near/around Washington, DC metro or surrounding areas with the ability to travel ~ 50%

Preferred Qualifications:
  • Demonstrated success selling into and supporting key federal agencies, specifically the DoD, HHS, or DOJ
  • Knowledge of government contracts/budgeting highly sought after
  • Experience with Experience selling mobile technology solutions (handhelds, printers, tablets) a strong differentiator
  • Must be comfortable selling in a highly technical environment and possess sophisticated technical comprehension
  • Demonstrated ability to develop and adapt advanced sales strategies to unique customer needs and advance partner relationships
  • Uses advanced domain/solutions knowledge to competitive advantage
  • Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
  • Often leads others in their development; provides input to policies and practices


Pay Range:
$94,040.00 - $141,060.00 Annual

Incentive Compensation:
In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 67% , in accordance with the terms of the applicable sales incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via [redacted].com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

About Zebra Technologies

Zebra Technologies is a global leader in enterprise mobile computing, data capture, and printing solutions. The company provides hardware and software solutions that enable businesses to improve productivity, increase efficiency, and enhance customer service. Zebra Technologies serves a wide range of industries, including healthcare, retail, manufacturing, transportation and logistics, and government. The company was founded in 1969 and is headquartered in Lincolnshire, Illinois. Zebra Technologies is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Zebra Technologies
Size
9,800 employees
Market Cap
$12.9 billion
Industry
Net Income
$504 million
Founded
1991
5 Year Trend
+9.5%
Revenue
$4.4 billion
NASDAQ

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