EmblemHealth

Senior Account Executive Large Group

EmblemHealth • $90K — $130K *
New York, NY 10025In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Business Administration, Communications or related field
  • Minimum of 5 years of experience in a health insurance field with supervisory responsibilities
  • In-depth knowledge of health insurance industry
  • Strong consulting, presentation, negotiation and selling skills
  • Excellent interpersonal, communication, and analytical skills
  • Must obtain a NYS Health/Life Agents license within 60 days of employment
  • Knowledge in pricing and underwriting, financial arrangements, benefit programs and utilization management

Responsibilities

  • Present and close client renewals by analyzing and preparing renewal proposals
  • Manage client benefit plan administration, ensuring timely resolution of service inquiries
  • Focus on client satisfaction, retention, and growth while collaborating internally
  • Participate in the organization of sales campaigns to increase membership
  • Generate comprehensive reports on account status and competitive intelligence
  • Engage with community and professional organizations to promote health care issues
  • Assist junior Account Executives and lead teams on complex accounts

Benefits

  • Opportunities for professional development and improvement
  • Exposure to a wide range of clients and industry practices
  • Access to a supportive team environment
  • Engagement in community and civic activities
  • Flexibility in managing client relationships and strategic initiatives
Full Job Description
Summary of Position
  • Present and successfully close client renewals by carefully analyzing the renewal prior to release to the client and preparing material to support the renewal proposal
  • Routinely visit clients and/or their consultants, and keep clients informed of issues that may impact benefits and rates. Oversee and manage the administration of the client's benefit plan by initiating follow-up to resolution of all service inquiries involving claims, membership, billing, and interpretation of contract provisions, benefits/plan design, and other administrative requests originating from client groups in a timely fashion.
  • Focus on client satisfaction, retention and growth collaborating effectively with other areas of EmblemHealth to proactively prevent and resolve issues as needed. Present client Statements of Experience and other year-end reports that highlight the value proposition of the plan.


Principal Accountabilities
  • Actively participate in the organizing and execution of sales campaigns such as annual reopeners for the purpose of increasing membership. Develop strategies to identify opportunities within assigned client groups to upsell additional coverage and lines of business.
  • Remain current with EmblemHealth's benefits and capabilities, industry trends, competitive strategies and governmental regulations. Ensure State licensure requirements are met and up to date.
  • Generate reports to management that communicate accurate, complete and current information on account status including competitive intelligence.
  • Work with community, civic and professional organizations to present information on health care issues, promoting a positive corporate image as well as attending client functions after business hours.
  • In a timely and accurate manner, maintain records, prepare reports and written correspondence, direct materials, complete forms and documents.
  • Assist less experienced Account Executives with more complex prospect and customer issues. Act as a team lead if assigned to the same book of business
  • SME on process improvement issues for Account Management. Represent Account Management in internal meetings by assuming an active role.
  • Regular attendance is an essential function of the job. Performs other duties as assigned or required.


Qualifications

Education, Training, Licenses, Certifications
  • Bachelor's degree in Marketing, Business Administration, Communications or related field


Relevant Work Experience, Knowledge, Skills, and Abilities
  • Minimum of 5 years of experience in a health insurance field with supervisory responsibilities.
  • Knowledge in pricing and underwriting, financial arrangements, benefit programs and utilization management.
  • Must obtain a NYS Health/Life Agents license within 60 days of employment.
  • In depth knowledge of health insurance industry.
  • Strong consulting, presentation, negotiation and selling skills.
  • Excellent interpersonal skills.
  • Strong analytical skills.
  • Excellent communication skills, both verbal and written

About EmblemHealth

EmblemHealth is a non-profit health insurance company based in New York City. It is one of the largest non-profit health insurers in the United States, serving over 3 million people. EmblemHealth offers a range of health insurance plans, including HMO, PPO, and EPO plans, as well as Medicare and Medicaid plans. The company also offers wellness programs and disease management services. EmblemHealth was formed in 2006 through the merger of Group Health Incorporated (GHI) and the Health Insurance Plan of Greater New York (HIP). The company has offices in New York City and Albany, New York.
Learn more about EmblemHealth
Size
3,000 employees
Industry
Healthcare
Net Income
-$100 million
Founded
2006
5 Year Trend
-5%
Revenue
$10 billion
NASDAQ
* Ladders Estimates

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