Senior Account Director

Ashfield MedComms

• $130K — $160K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in life sciences; advanced degree preferred.
  • Extensive experience in medical communications, especially in publications and medical affairs.
  • Proven track record of managing complex client accounts and strategic counsel.
  • Strong understanding of publication planning, medical affairs communications, and compliance.
  • Experience in leading Client Services teams and developing team members.
  • Strong financial skills in budgeting, forecasting, and SOW development.
  • Knowledge of industry platforms like iEnvision and Veeva.

Responsibilities

  • Provide strategic leadership across multiple publications and medical affairs accounts.
  • Build strong relationships with senior clients, offering strategic insights and solutions.
  • Oversee the execution of publication programs and medical initiatives.
  • Collaborate with Scientific Services to create strategic communication plans for clients.
  • Identify operational improvements to enhance efficiency and account growth.
  • Manage financial aspects of accounts, including budgeting and profitability metrics.
  • Lead business development efforts, including proposals and presentations.

Benefits

  • Comprehensive bonus plan and benefits for medical, dental, and vision.
  • Generous 401k match and paid time off including vacation and sick leave.
  • Additional holidays and expanded paid leave for new parents.
  • Flexible benefits designed for personal support and development.
  • Opportunities for tailored learning and growth in both life and work.
Full Job Description
About the Role

We have an exciting opportunity for an experienced Senior Account Director to join Ashfield MedComms. In this role, you'll provide strategic and operational leadership across a portfolio of high-profile publications and medical affairs accounts, serving as a trusted partner to senior client stakeholders and leading Client Services teams to deliver exceptional work.

You'll oversee complex, multi-stakeholder programs spanning global publications and broader medical affairs initiatives, ensuring scientific rigor, operational excellence, and strong financial performance. As a senior member of the Client Services team, you'll also play an important role in developing our people, growing existing partnerships, and supporting new business opportunities.

What You'll Be Doing
  • Provide strategic and operational leadership across multiple publications and medical affairs accounts, ensuring high-quality, compliant delivery.
  • Build trusted relationships with senior client stakeholders, providing strategic counsel and proactive solutions to complex challenges.
  • Oversee publication programs, including abstracts, posters, manuscripts, congress activities, and related deliverables, alongside broader medical affairs initiatives.
  • Partner closely with Scientific Services and cross-functional teams to develop and deliver strategic medical communications plans aligned with client objectives.
  • Champion operational best practices, identifying opportunities to strengthen delivery, improve efficiencies, and support organic account growth.
  • Own account financial performance, including budgeting, forecasting, profitability, reconciliation, invoicing, and SOW development.
  • Lead and develop multiple Client Services team members.
  • Lead and support business development activities, including proposals, RFPs/RFIs, presentations, budgets, and onboarding of new business.
  • Partner with senior Client Services leadership on resourcing, team development, training, and new service offerings.
  • Ensure teams maintain strong cross-functional partnerships and effectively manage risks, priorities, timelines, and stakeholder expectations.


About You
  • Bachelor's degree in life sciences or a related field; advanced degree preferred.
  • Extensive medical communications agency experience, with strong expertise across publications and medical affairs.
  • Demonstrated success leading multiple complex client accounts and providing strategic counsel to senior stakeholders.
  • Strong knowledge of publication planning and delivery, medical affairs communications, industry standards, and compliance requirements.
  • Proven experience leading and developing Client Services teams, including managing managers and/or multiple direct reports.
  • Strong financial acumen, including budgeting, forecasting, profitability, SOW development, and account growth.
  • Experience leading or contributing to new business development, including proposals, pitches, and RFP/RFI responses.
  • Excellent communication, collaboration, and problem-solving skills with a proactive, solutions-focused approach.
  • Experience with platforms such as iEnvision, Veeva, or similar systems.


Benefits

At Ashfield, compensation is more than just a base salary. We offer a comprehensive bonus plan and benefit programs including for medical, dental, and vision, a generous 401k match, vacation, sick and personal days. Generous company holiday plan and additional benefits for those building as well as expanded paid leave for new parents.

The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary - that's why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation

$130,000-$160,000 USD

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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