DescriptionSummary: The Segment Risk Manager provides risk leadership for the Consumer and Regional Bank (CRB), with a strong focus on vendor and third-party risk management. In this role, you will lead a team responsible for vendor due diligence, onboarding risk support, ongoing oversight, monitoring, testing, documentation, and related risk activities. You will serve as a risk subject matter expert, helping connect vendor risk activities with broader risk processes such as controls, Risk and Control Self-Assessment, New Products and Services, Change Management, and business resumption planning. This role works closely with business leaders, risk partners, compliance, audit, legal, procurement, and other stakeholders to identify risks, support governance and escalation, resolve issues, and promote strong supplier resiliency practices.
Duties & Responsibilities:- Provide CRB segment risk leadership with a focus on vendor and third-party risk management, broader segment risk awareness, and alignment with Corporate Risk Management requirements.
- Manage colleagues responsible for vendor due diligence, onboarding risk support, ongoing oversight, monitoring, testing, documentation, and related risk activities.
- Oversee the team's evaluation of vendor risk, performance, controls, remediation, emerging risks, and related operational, regulatory, credit, and reputational impacts.
- Partner with business segment management, Corporate Risk, Compliance, Audit, Legal, Procurement, and other stakeholders to support risk identification, governance, escalation, issue resolution, and policy adherence.
- Support risk taxonomy, controls, and Risk and Control Self-Assessment processes impacted by the segment's key vendor relationships.
- Connect New Products and Services and Change Management requirements with vendor oversight needs, including vendor-related risks, dependencies, controls, and follow-up actions.
- Coordinate with business partners to maintain awareness of business resumption plans, key suppliers, supplier dependencies, and applicable recovery time objectives.
- Perform other duties as assigned.
Basic Qualifications:- Bachelor's degree
- Minimum of 5 years of experience in Audit, Compliance, Risk Management or Operational Risk.
- In lieu of a Bachelor's degree 4 additional years of segment-specific or risk related experience may be considered
Preferred Qualifications:- Advanced knowledge of risk management principles, operational risk, vendor and third-party risk management, and regulatory compliance requirements.
- Experience with vendor due diligence, onboarding risk assessment, ongoing vendor oversight, monitoring, controls, issue remediation, documentation, and third-party risk governance within a financial services or regulated environment.
- Experience leading, coaching, or directly managing colleagues responsible for risk management activities.
- Familiarity with risk taxonomy, controls, Risk and Control Self-Assessment processes, New Products and Services, Change Management, business resumption planning, supplier dependencies, and recovery time objectives.
- Strong organizational, analytical, critical thinking, and problem-solving skills.
- Excellent verbal and written communication skills, with the ability to communicate requirements, risks, issues, recommendations, and escalation items clearly and concisely to business partners, senior leaders, and governance forums.
- Strong interpersonal skills with the ability to build partnerships, translate risk requirements into clear actions, and work collaboratively across business, risk, compliance, audit, legal, procurement, and other stakeholder groups.
- Ability to manage ambiguity, prioritize competing responsibilities, and operate effectively in a fast-paced environment.
- Proficiency in Microsoft Office suite and ability to responsibly leverage artificial intelligence tools to enhance risk analysis, documentation, monitoring, issue tracking, communication, and overall efficiency in the performance of the role.
Exempt Status: (Yes = not eligible for overtime pay) (
No = eligible for overtime pay)
Yes
Workplace Type:Office
Our Approach to
Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
