Segment Manager

BlueScope$100K — $120K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in B2B or a combination of B2B and consumer marketing roles
  • Undergraduate or master's degree in Marketing, Business, or related field
  • Proven project management skills
  • Experience in channel, category development or segment marketing in residential/commercial building industry
  • Strong stakeholder management and communication skills
  • Experience with digital teams to enhance customer experience.
  • Understanding of research methodologies and ability to manage research projects.

Responsibilities

  • Build a branded product strategy for North America leveraging the COLORBOND® brand.
  • Conduct a market analysis assessing opportunity, customer needs, and competitive landscape.
  • Define key customer and influencer segments across various distribution channels.
  • Design an integrated channel model addressing coverage and partner criteria.
  • Develop targeted value propositions and customer journeys for priority segments.
  • Create and manage an integrated commercialization plan across multiple functions.
  • Establish a scorecard to assess launch and growth performance across key metrics.

Benefits

  • Health insurance including family coverage
  • Life insurance
  • Short and long term disability
  • Paid time off including vacation and sick leave
  • Retirement plan options with company contributions
Full Job Description
Role objectives
  • Build a cohesive North America branded product strategy, leveraging the COLORBOND® steel brand in other BlueScope markets - brand value as measured by consumer awareness and brand equity to drive price premiums and volume through a complex channel to market.
  • Complete a fact-based market, segment, and channel opportunity assessment, including market attractiveness, customer needs, economics, competitive intensity, and right-to-win.
  • Define priority customer and influencer segments across distributors, lumberyards, dealers, roll formers, contractors, builders, architects/designers, and homeowners.
  • Design the target channel model, including channel roles, coverage, partner criteria, direct and indirect pathways, channel economics, conflict guardrails, service model, and handoffs.
  • Develop segment-specific value propositions, customer journeys, offers, support models, and activation plans for the highest-priority growth segments.
  • Create and govern the integrated commercialization plan across product, manufacturing, supply chain, quality, sales, marketing, digital, customer experience, finance, and IT.
  • Validate product-market fit and channel acceptance through customer research, pilots, partner feedback, and defined stage-gate decisions before scaling investment.
  • Establish a launch and growth scorecard covering distribution, partner activation, contractor adoption, leads, conversion, revenue, volume, margin, mix, and customer experience.
  • Build a sequenced three-year segment and channel growth roadmap, including capability, resource, technology, partnership, and capital requirements.
  • residential segment including product analysis, understanding market and building trends to provide guidance to the business in technical and building code compliance considerations.
  • To maintain deep understanding of industry and segment dynamics, understanding market and construction trends.

  • To grow brand equity and segment share.
  • Report on marketing activity and results
  • To develop influential relationships with industry/market influencers.
  • Deliver safely the outputs expected in the business plan.
  • Manage the marketing effort to lead and drive development & commercialisation of products & solutions to secure current & future segment share.
  • To develop / support the annual and 3-Year Marketing Plan to provide short- & medium-term strategic focus for the Residential Segment.
  • To deliver insights using existing market research as well as to determine additional research requirements. Develop briefs to articulate the additional information requirements.
  • To cost-effectively manage financial aspects of the Marketing Plan including budget planning, resource allocation and preparation of expenditure reports.
  • To manage use of BlueScope (BSL) and product brands according to overall Brand strategy and guidelines. Develop briefs to articulate the tactical and brand building campaigns required.
  • Lead a team to deliver growth in line with organisational objectives.
  • Support the co-operative program efforts and key builders, roll formers and fabricators
  • Manage Standards, Codes and Regulations that may impact the competitive position of steel solutions in the residential market
  • Maintain effective relationships within Sales, BDM/Spec, Supply Chain, Customer Service, Research and Development, Pricing, PTR and manufacturing & processing operations as appropriate


Key deliverables

Role deliverables

Our People are our strength

Each day, we're dedicated to supporting our people, keeping each other safe, rewarding successes, and helping individuals grow. We encourage our people to be proactive in creating a healthy and safe workplace. The safety and health of people is paramount, as is our commitment to trust, respect, and teamwork in our workplaces. We pride ourselves on our consistent award-winning, world-class safety record with a goal of Zero Fatalities, LTI and MTI.

Customers and markets
  • Marketing Segment plans with objectives, actions, and measures
  • Delivery of plans (against timelines and expenditure budget)


Cross-functionally with Communications and Digital Managers and Communications and Digital teams, other Marketing and Segment Managers, Technical Managers, Strategic Products and Pricing and Service Offer Specialists and project team/s
  • Work cross-functionally with key functions


Required qualifications and experience

Skills and Experience:
  • Development, Management and Implementation of Segment, Channel and Marketing Plans
  • Management of marketing budget
  • Project management, new product development and launches (products and/or brands)
  • Leading and developing direct reports
  • Brand & product management
  • Excellent analytical and communication skills.
  • Scoping, briefing and managing research projects (understanding of research methodologies, tools & techniques)
  • Project management of launch/re-launch campaigns, new product development (products and/or brands)
  • Interacting with, and supporting sales & distribution channels (customer negotiations, channel, marketing support)
  • Strong stakeholder management.
  • Strategic growth leadership
  • Marketing Management or Residential / Commercial discipline
    • 7+ years' experience in business to business or a combination of both business to business and consumer marketing roles
  • Proven Project Management skills


Qualifications:
  • Undergraduate Degree in Marketing, Business,


Preferred qualifications and experience

Experience:
  • Channel, Category Development or Segment Marketing experience working in residential/commercial building industry
  • Experience in working with digital teams to drive strategic leadership and improved customer experience
  • Experience in working with major brands


Qualifications:
  • Bachelor or master's degree and qualifications in business related discipline


Key competencies

Marketing Acumen: Demonstrates knowledge of and applies principles and practices, Project Management Skills, Applies market knowledge in the development of marketing plans, Displays knowledge of communication processes

Information Gathering and Analysis: Reports results of marketing initiatives and campaigns

Building Beneficial Relationships: Collaborates with sales teams and other cross functional groups, Develops and applies knowledge of key channel participants, influencers and decision makers, Is influential and persuasive to secure support for marketing opportunities and initiatives

Delivering Effective Communication: Presents and conveys information confidently and in a clear and interesting way, Able to exchange complex information and present ideas, reports, facts and other information clearly and concisely, Consults with external stakeholders to provide information and receive input and feedback, identifies interactions, links or dependences between marketing programs or activities and ensures these are addressed in implementation planning

Results Driven: Prioritize efforts to focus on the right activities to efficiently deliver marketing objectives, Monitors and tracks performance against KPI's. Commits to deadlines and delivers against that deadline.

Communication: Ability to convey information confidently and in a clear, concise and interesting way.

Self-Knowledge: Demonstrates insights into self (understands own strengths, development opportunities. Is willing to develop self-knowledge and proactively seeks opportunities to broaden skill set and knowledge.

Building Effective Team
  • Fosters & role models a cohesive team environment
  • Galvanizes teams around shared objectives & goals
  • Supports team to develop internal networks & relationships
  • Provides cross-functional exposure to build knowledge of BlueScope & the different business components


Developing Direct Reports & Others
  • Gives purpose to individuals by making the strategy meaningful
  • Supports development of team members including delegating & empowering team
  • Role models & fosters a coaching culture within team of Professionals


Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.

About BlueScope

BlueScope Careers

Joining BlueScope offers a unique opportunity to be part of a global team renowned for its commitment to innovation, leadership, and digital transformation. BlueScope is not just a company; it's a place where job opportunities abound and career growth is fostered through robust professional development and diversity training.

Work That Matters

At BlueScope, the focus is on creating advanced, sustainable steel solutions that impact numerous industries worldwide. The team at BlueScope leads with a forward-thinking approach that integrates technology, industry expertise, and a dynamic company culture of inclusivity and innovation.

Explore BlueScope’s Job Opportunities

BlueScope is continuously expanding, looking for passionate, creative, and solution-driven team players. Explore job opportunities that range from engineering to marketing, each position offering a chance to contribute to industry-leading projects.

Internship Programs

Kickstart a professional journey with BlueScope’s internship programs. These opportunities allow interns to develop their skills, work on meaningful projects, and gain hands-on experience. Internships at BlueScope are a gateway to full-time employment and a flourishing career in the steel industry.

Professional Growth and Benefits

Career advancement at BlueScope is propelled by comprehensive training programs, leadership development opportunities, and a commitment to promoting from within. Employees enjoy competitive benefits, including health, education, and retirement plans, ensuring long-term security and job satisfaction.

Inclusive Culture and Diversity

BlueScope is dedicated to fostering an inclusive environment where diverse ideas and perspectives lead to innovative solutions. The company’s commitment to diversity and inclusive culture enhances team collaboration and drives growth.

Networking and Professional Development

Employees at BlueScope have access to a vast network of industry professionals and leaders, enhancing their career through continuous learning and networking opportunities. Regular workshops, seminars, and training sessions are integral to maintaining BlueScope’s status as a leader in the steel industry.

Join the BlueScope Team

Search for open positions that match your skills and interests. BlueScope is hiring individuals who are curious, driven, and eager to make an impact. Prepare your resume, ace the interview, and become part of a team that values hard work and innovation.

Stay Connected with BlueScope Careers

Keep up to date with career tips, industry insights, and the latest job openings at BlueScope. Personalize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the rewarding career opportunities that await at BlueScope.

SEARCH BLUESCOPE JOBS

READ CAREERS BLOG

Job Alert Emails

Customize your alerts to receive updates on the latest news and positions that align with your career aspirations. See what exciting and rewarding opportunities await at BlueScope, where every job is a step towards future-proofing your career.
Learn more about BlueScope

Similar Jobs

More Jobs at BlueScope

More Real Estate & Construction Jobs

Find similar Segment Manager jobs: