Position PurposeAs a Technical Counselor (TC), you'll extend your impact beyond a single organization.
- Advise CIOs, CISOs, and senior technology leaders across North America and globally.
- Influence industry-leading research, diagnostics, workshops, and advisory offerings.
- Share your expertise through keynote speaking engagements, conferences, and thought leadership opportunities.
- Collaborate with experienced technology leaders and subject matter experts.
- Continue shaping business and technology outcomes without the day-to-day operational responsibility of running an IT organization.
Duties & Responsibilities- Serve as a trusted advisor to an assigned portfolio of approximately 20 member organizations.
- Build long-term relationships with CIOs, CISOs, and senior technology executives.
- Provide strategic guidance on technology, operations, cybersecurity, risk, governance, and organizational challenges.
- Deliver advisory services through virtual and in-person engagements.
- Help members identify priorities, develop roadmaps, mitigate risk, and improve business outcomes.
- Partner with internal stakeholders to ensure member success, retention, and growth.
- Participate in account planning and member success initiatives.
Focus Areas: - Service Delivery (70%)
- Product Enhancement (20%)
- Subject Matter Expertise (10%)
SkillsDemonstrated leadership experience across several of the following areas:
- Technology strategy and governance
- Infrastructure and cloud services
- IT operations and service management
- Cybersecurity and information security
- Risk, compliance, and privacy
- Enterprise architecture and modernization
- Business continuity and resilience
- DevOps and operational excellence
Additional Assets- Fluency in English is mandatory, and French, Spanish, or German is considered an asset.
- Experience serving as a public speaker, conference presenter, or industry thought leader is desirable.
Education & Experience- Minimum 15 years of progressive experience within Information Technology, including leadership roles in Infrastructure, Security, Operations, Risk, Compliance, or related technology disciplines.
- Experience leading technology functions at the Director, Senior Director, Vice President, CIO, CISO, or equivalent level.
- Demonstrated success advising executive stakeholders and influencing strategic technology decisions.
- Proven experience translating complex business and technology challenges into practical, actionable solutions.
- Experience building and maintaining trusted relationships with executive-level stakeholders.
- Combination of post-secondary education, industry certifications, professional accreditations, and practical leadership experience will be considered.
- Willingness and ability to travel up to 25% throughout Canada and the United States, with occasional international travel for client engagements, industry conferences, speaking opportunities, and company events.
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