Role Overview

The Security Sales Consultant is responsible for new customer acquisition, following up on sales leads, and closing sales for installation projects across commercial, small-business, and residential markets. This role includes conducting on-site security assessments, developing tailored solutions (hardware, software, monitoring, and AI/video solutions), preparing and presenting proposals, and ensuring a smooth handoff to Engineering/Project Management and Operations for successful deployment and ongoing service. The Consultant will act as a trusted advisor to clients, delivering excellent customer service and building long-term relationships.

Key Responsibilities
• Generate new business through company leads, prospecting, networking, referrals, and targeted outreach (including some door-to-door or in-person canvassing where appropriate).
• Qualify leads, schedule and conduct on-site walkthroughs and security assessments to document requirements and recommend solutions.
• Create accurate job cost estimates, detailed proposals, and formal sales presentations (iPad/app, slide decks, video, and product demos).
• Demonstrate products and explain features, benefits, pricing, availability, and options; escalate technical inquiries to Engineering or Technical Support as needed.
• Manage CRM records: enter and maintain customer/prospect data, leads, opportunities, and sales activity.
• Prepare and submit sales contracts, purchase orders and related documentation; complete expense reports in a timely manner.
• Coordinate with Project Coordinators, Installation/Service teams, and Customer Service to schedule installations, track project status, and ensure all project steps are completed and documented.
• Monitor project budgets, identify variances, and communicate updates to internal stakeholders and customers.
• Provide post-sale customer support to promote retention, loyalty, referrals, and upsell opportunities.
• Maintain strong product knowledge-especially video technology and AI applications-and track market and competitor activity.
• Represent the company at industry events, trade shows, and networking organizations (e.g., BNI, Chambers of Commerce).

Qualifications
• Minimum 2 years of sales experience required; 3+ years preferred. Demonstrated success in closing installation or services sales is highly desirable.
• 2-3+ years' experience in the electronic security industry strongly preferred (alarm systems, access control, IP video, monitoring services).
• High school diploma or GED required; technical or industry certifications are a plus.
• Strong sales, presentation, and negotiation skills; comfortable delivering technical and business value to diverse stakeholders.
• Excellent relationship-building, verbal and written communication, and customer service skills.
• Proficient with CRM systems, proposal tools, and common office software (email, spreadsheets, slide creation).
• Technical aptitude and understanding of electronics and networked security systems preferred.
• Time management and scheduling skills; ability to develop objectives and manage personal performance.
• Reliable transportation and valid driver's license required. Ability to travel locally as needed.
• Ability to pass a pre-employment drug test and background check. Ability to obtain industry required credentials/certifications (state/region permits or industry cards).

Work Requirements
• Regular field work with local travel to customer sites; occasional evening or weekend meetings may be required for customer availability or networking events.
• Must be able to perform site walkthroughs that may require climbing ladders or accessing equipment locations (physical fitness appropriate to fieldwork).

Compensation

$100,000 - $150,000 OTE