Section Chief, Statewide Services Division

State of Connecticut

$100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in behavioral health management
  • Master's degree in Social Work, Counseling, Psychology, or related field preferred
  • Current Connecticut licensure in behavioral health discipline is a plus
  • Proven track record of leading multidisciplinary teams
  • Experience managing large operational budgets with state and federal funding streams
  • Ability to design and evaluate complex behavioral health programs
  • Exceptional communication and interpersonal skills

Responsibilities

  • Provide strategic direction for statewide behavioral health programs
  • Administer and oversee Housing and Homeless Services
  • Monitor and enhance Gambling Prevention and Treatment Services
  • Lead initiatives for Long-Term Services and Supports (LTSS)
  • Manage Women's Behavioral Health Services and Acquired Brain Injury (ABI) Services
  • Represent the department at policy and program meetings
  • Develop and implement training programs and performance standards

Benefits

  • Comprehensive state employee benefits including health and retirement plans
  • Opportunities for leadership development and professional growth
  • Supportive work environment promoting collaboration and work/life balance
Full Job Description
Introduction

Are you an experienced behavioral health leader committed to system-wide impact, equitable access, and high-quality, recovery-oriented services?

Bring your expertise to a statewide leadership role that strengthens Connecticut's behavioral health system and advances services for specialized populations across the state.


The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a Health Management Administrator to serve as the Section Chief for our Statewide Services Division. In this advanced executive role, you will provide strategic direction, administrative oversight, and operational leadership for a diverse portfolio of statewide behavioral health initiatives serving specialized populations.

This position plays a vital role in shaping policy, driving system improvements, and ensuring accessible, recovery-focused services across Connecticut.

HIGHLIGHTS

  • DIVISION: Office of the Commissioner (OOC)
  • LOCATION: Hartford, CT
  • SCHEDULE: Full-time, Monday - Friday, 8:00 AM - 4:30 PM
  • WORK ENVIRONMENT: Hybrid
  • POSITION NUMBER: 23612


WHAT WE CAN OFFER YOU

  • Comprehensive benefits - visit the State Employee Benefits Overview page to learn more
  • Opportunities for leadership development, professional growth, and continued learning
  • A supportive environment that values collaboration, compassion, and work/life balance


IN THIS ROLE, YOU WILL

Provide executive leadership and oversight for key statewide programs, including:

  • Housing and Homeless Services
  • Gambling Prevention and Treatment Services
  • Long-Term Services and Supports (LTSS), such as Nursing Home Diversion and Transition, Skilled Nursing Facility Services for individuals with serious mental illness, Older Adult Behavioral Health Services, and Mental Health Waiver Services
  • Women's Behavioral Health Services
  • Special Education Services
  • Acquired Brain Injury (ABI) Services


PURPOSE OF JOB CLASS (NATURE OF WORK)

DEPARTMENT OF CHILDREN AND FAMILIES: this class is accountable for administering health, behavioral health, substance abuse programs and operations for children under supervision, care or custody of the department.

DEPARTMENT OF CORRECTIONS, HEALTH SERVICES DIVISION: this class is accountable for administering the regional and community based health programs and operations for inmates throughout the agency.

DEPARTMENT OF DEVELOPMENTAL SERVICES: this class is accountable for administering the Waiver Operations program and operations for rate setting and billing for departmental waivers.

DEPARTMENT OF MENTAL HEALTH AND ADDICTION SERVICES: this class is accountable for administering behavioral health programs for individuals served by the department.

DEPARTMENT OF SOCIAL SERVICES: this class is accountable for administering the health programs and operations or behavioral health programs for individuals served by department or individuals served by other departments under memoranda of agreement.

EXAMPLES OF DUTIES

  • Administers staff and operations of division and/or program;
  • Develops, implements and evaluates division and/or program policies, goals and objectives;
  • Designs and develops division and/or program activities;
  • Oversees and monitors program implementation;
  • Determines appropriate staffing levels;
  • Designs and implements training programs and performance review standards for division and/or program staff;
  • Assists with preparation of agency budget;
  • Collects and disseminates data and other information to promote and manage healthcare quality and access;
  • Maintains contacts with individuals within and outside of division who might impact policy or program activities;
  • Represents department at meetings and conferences of officials, professionals and lay groups;
  • Plans research activities including monitoring, evaluation and accountability procedures;
  • Prepares and recommends proposals for securing grant funds;
  • May assume responsibility of division in absence of Deputy Commissioner;
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • Performs related duties as required.


KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • and ability to apply management principles and practices;
    • relevant state and federal laws, statutes and regulations;
    • various public health systems and programs;
    • one or more of the following programs: maternal and child health, children with disabilities, social work, oral health, nutrition, veterans health or human services, behavioral health or substance abuse;
    • medical care for abused, neglected or individuals with intellectual disability and/or other underserved groups;
  • Knowledge of public health education principles and practices;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills.


MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Two (2) years of experience in a managerial capacity in a health care organization and/or division related to agency's service population.

NOTE: Managerial capacity is defined as formulating program goals and objectives, developing and implementing program procedures, initiating program policies and developing and/or monitoring a budget.

DEPARTMENT OF CHILDREN AND FAMILIES: For state employees this experience is interpreted at the level of a Children and Families Program Director.

PREFERRED QUALIFICATIONS

  • A Master's degree or higher in Social Work, Counseling, Psychology, or a related behavioral health field.
  • Current Connecticut professional licensure in a behavioral health discipline, where applicable.
  • Significant progressive leadership experience with increasing administrative, operational, clinical, and supervisory responsibility.
  • Demonstrated experience designing, implementing, and evaluating complex behavioral health programs or statewide initiatives.
  • Experience managing large operational budgets and multiple state and federal funding streams.
  • Experience supervising managers and leading multidisciplinary leadership teams.
  • Experience developing and implementing performance measures and utilizing data to improve program effectiveness and operational outcomes.
  • Experience representing executive leadership and/or facilitating collaborative initiatives with other departments or state agencies, community-based providers, nonprofit organizations, and healthcare partners.
  • Experience overseeing high-profile programs and managing contracts with substantial fiscal, operational, policy, and public impact.
  • Knowledge of behavioral health systems, long-term services and supports, housing services, substance use treatment, and services for specialty populations.
  • Demonstrated ability to build collaborative relationships across diverse stakeholder groups.
  • Excellent written, verbal, interpersonal, and public presentation skills.
  • Experience developing workforce education and training initiatives using demonstrated content expertise with specialty areas, for example trauma-informed care, substance use disorders, LGBTQ+ populations, reproductive behavioral health, and long-term services and supports.


SPECIAL REQUIREMENTS

  • Incumbents in this class who are physicians, dentists or psychologists must be eligible to obtain a license to practice in Connecticut and must obtain one within six months of employment and retain it during the course of employment.
  • Incumbents in this class who are physicians may be required to be board certified in pediatrics, obstetrics/gynecology, internal medicine, family practice, child psychiatry, emergency medicine, preventive medicine or infectious disease practice.
  • Incumbents in this class may be required to possess and maintain relevant registration(s) and/or certification(s).
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
  • Incumbents in this class may be required to travel.


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