Job SummaryTo efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers.
The expected salary is $84,000-100,000/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Job Responsibilities Planning- Assist in the preparation of the operating budgets for the following year for prior approval by the General Manager
- Efficient Resource Planning (manpower, equipment).
- Must comply with Swissport's standard operating procedures (SOPs) and policies
Quality Management- Ensure service levels are achieved
- Maintain close and effective business relationships with customer, and various control authorities such as Airport Management, Customs, Immigration
- Establish strong leadership within all supervisors and ramp employees through excellent communication skills and a positive work environment
- Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
Controlling & Reporting- Monitor and control performance KPIs such as Scanning, baggage processing and Aircraft on time arrivals/departures, etc. and ensure they are within established goals
- Ensure that all records of all transactions relating to the operation are maintained
- Ensure that administrative and control policies and procedures are maintained
- Assures all employees comply with company rules and procedures and other authority requirements
- Take disciplinary action with subordinates as needed
Supporting- Ensure that there are effective planning methods and procedures in place to ensure that there are adequate resources, both manpower and equipment, to meet operational needs
- Implement, maintain, and closely supervise all safety and security measures related to people, equipment, facilities, and aircraft involved in the operation
- Solves conflicts/irregularities and takes appropriate action
- Participate in meetings internally and externally as may be required
- Implements and monitors the local emergency plan
- Ability to adapt workflow with changing business needs
- Experience in data analysis
- Experience in Project Management
- Lean Initiatives
- Change Management
- Process Design and Analysis
- P&L Management
- Risk Management
Your profile- College Level Degree preferred.
- Three years of experience in a management role required.
- Must have strong organizational skills, detailed oriented.
- Ability to read, analyze and interpret general business periodicals, technical or operating procedures or government regulations, documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to solve practical problems and deal with a variety of abstract and concrete variables.
- Have a valid driver's license.
- Excellent oral and written communication skills.
- Thorough knowledge and work experience with Windows Office programs including Word, Excel, Power point.
What we offer - 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
