Global SaaS Company $28M Series B Investment
Toronto, Hybrid (4 days in-office 26 Wellington Street East, ON M5E 1S)
Uncapped sales bonuses
OTE range is $90.000 - $100.000
This posting is for an active, immediate opening.

The Challenge Ahead

CloudTalk is strategically expanding its presence in Tier 1 markets and has assembled a high-impact Inbound SDR team in Toronto. As an SDR Team Lead, you will own the day-to-day performance of our inbound SDR team in Toronto - coaching reps, driving qualification standards, and working closely with Account Executives to ensure a seamless pipeline handoff.

This is a player-coach role: you will carry a reduced individual SQO quota alongside your management responsibilities, keeping you close to the process you are leading. As the Toronto team scales, this role offers a clear path toward a full Sales Management position.

What you will work on:

• Lead, coach, and develop a team of 6-10 inbound SDRs in Toronto, driving individual and collective SQO attainment
• Carry a personal SQO quota while maintaining high qualification standards
• Run regular 1:1s, call reviews, and pipeline debriefs to identify coaching opportunities and performance gaps
• Partner closely with Account Executives to ensure smooth, high-quality handoffs and feedback loops on lead quality
• Own onboarding and ramp plans for new SDR hires joining the Toronto team
• Champion the MEDDPICC qualification framework and CloudTalk discovery playbooks across the team
• Track and report on key metrics (SQOs, conversion rates, activity KPIs) in HubSpot - keeping data clean and actionable
• Collaborate with Sales Enablement and RevOps on process improvements, tooling, and playbook iterations

What makes you a great fit:

• Experience: Proven track record in a B2B SaaS SDR or sales role, including some experience formally managing or leading a team of quota-carrying reps
• Player-coach mindset:
• Comfortable carrying your own quota while investing in the growth of those around you
• You understand what good qualification looks like and can coach others to replicate it consistently
• Data fluency: You use CRM data (HubSpot experience a plus) to diagnose performance, not just report it
• Communication: Clear, direct, and empathetic - both with your reps and with cross-functional stakeholders
• Resilience and accountability: You own the team's results and thrive in a fast-paced, high-accountability environment

Why you will love to be a CloudTalker:

Growth:
1-1 Coaching sessions with our resident communications advisor
Leaders Academy & Learning and Development Budget

Flexibility:

Unlimited Paid Time Off
Volunteering Days
Home office budget
MacBook for work

Well-being:
Recharge Fridays once per quarter
Fitness Allowance
Private Healthcare

Connectedness:
Referral bonuses
👥 Virtual & physical team buildings
Company merchandise

What to expect from our hiring process:

1. Initial Chat: Interview with our Talent Acquisition team
2. Role Deep Dive Interview with Gauthier, our SDR Manager
3. Case Study Presentation
4. Culture Bar Raiser Call: Assess cultural fit and potential
   Offer!

AI Disclosure: Please be advised that we utilize AI-supported tools to assist in screening and assessing applicants throughout our recruitment process; however, all stages are reviewed and final decisions are made exclusively by humans.

Requirements

Benefits