Creative Information Technology

Scrum Master - Washington, DC

Creative Information Technology • $100K — $130K *
Falls Church, VA 22042In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of experience as a Scrum Master in complex, matrixed organizations.
  • Certified Scrum Master (CSM) or Professional Scrum Master (PSM II or higher) required; advanced certifications preferred.
  • Record of building self-organizing teams and driving improvements in team velocity.
  • Proven ability in conflict resolution and fostering a culture of psychological safety.
  • Strong skills in facilitation, change management, and stakeholder management.
  • Experience in coaching teams to Agile maturity while following organizational playbooks.

Responsibilities

  • Serve as a servant leader for the Agile team, facilitating Scrum ceremonies and coaching toward self-organization.
  • Remove impediments and address team conflicts to foster high team performance.
  • Collaborate closely with Agile Coach and Product Owner to align with Agile principles and deliver value.
  • Shield the team from external disruptions while promoting accountability and continuous improvement.
  • Drive a culture of transparency and effectiveness as per the organization’s Agile playbook.

Benefits

  • Health, dental, and vision insurance options.
  • 401(k) plan with company matching.
  • Generous paid time off policy.
  • Flexible work arrangements available.
Full Job Description
Scrum Master - Washington, DC

Role and Responsibilities

  • The Senior Scrum Master serves as a servant leader for the Agile team, facilitating Scrum ceremonies, removing impediments, and coaching the team toward self-organization and high performance. This role is responsible for navigating resistance to Agile practices within the team, addressing team conflicts and dysfunctions, and building psychological safety and collaboration.
  • The Senior Scrum Master works closely with the Agile Coach and Product Owner to ensure the team operates effectively within Agile principles while delivering predictable value. This role operates independently with the team on day-to-day execution but adheres to the organization's Agile playbook, standards, and guidance from the Agile Program Manager. This role requires the ability to navigate organizational complexity, shield the team from external disruptions, and drive a culture of continuous improvement and accountability.

Minimum Qualification
  • At least seven (7) years of hands-on experience as a Scrum Master serving multiple teams in complex, matrixed organizations. Certified Scrum Master (CSM) or Professional
  • Scrum Master (PSM II or higher) required; advanced certifications (e.g., Certified Scrum
  • Professional, SAFe Scrum Master) preferred.
  • Proven track record building self-organizing teams, navigating resistance to Agile adoption, and driving measurable improvements in team velocity and predictability.
  • Demonstrated ability to address team conflicts, build psychological safety, and guide teams through cultural and mindset shifts.
  • Strong facilitation, conflict resolution, change management, and stakeholder management skills.
  • Experience working within established organizational playbooks while coaching teams to Agile maturity.
  • Government or highly regulated industry experience preferred.
  • Team Self-Organization & Accountability: Build self-organizing, empowered teams that take ownership of commitments, foster accountability for sprint goals and delivery.
  • Impediment Removal & Escalation: Identify and remove team-level impediments quickly, escalate organizational/systemic blockers to appropriate leadership, and maintain transparent impediment tracking and resolution.
  • Continuous Improvement Culture: Facilitate meaningful retrospectives that drive action, implement improvements based on team feedback, and foster experimentation and learning mindset.

About Creative Information Technology

Creative Information Technology is a software development company that specializes in custom software development, web development, and mobile app development. The company was founded in 1998 and is headquartered in Wilmington, Delaware. Creative Information Technology's clients include small and medium-sized businesses across a range of industries.
Learn more about Creative Information Technology
Size
100 employees
Industry
Information Technology
Founded
1998
* Ladders Estimates

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