Scrum Master

Indiana University Health

$75K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or equivalent experience
  • Certified AGILE Scrum Master required
  • 3-5 years of relevant experience, ideally closer to 5 years
  • Strong background in software development is a plus
  • Hands-on experience with Azure DevOps or similar Agile project management tools
  • Excellent communication and coaching skills
  • Proficient in task refinement and Scrum techniques

Responsibilities

  • Lead Scrum ceremonies including stand-ups, sprint planning, and retrospectives
  • Manage backlog work in Azure DevOps
  • Translate incoming requests into user stories and defined work items
  • Support quick-turn reporting and long-term initiatives across teams
  • Drive documentation standards for improved workflow visibility
  • Coach teams on Agile best practices
  • Facilitate the organization and prioritization of work effectively

Benefits

  • Hybrid work schedule allowing flexibility
  • Collaborative team environment focused on professional growth
  • Opportunity to engage with enterprise-level analytics initiatives
  • Exposure to Agile practices with a focus on practical application
  • Possibility of contributing to multi-team initiatives across departments
Full Job Description
Job Description

Scrum Master

We are seeking a confident, structured, and highly collaborative Scrum Master to support enterprise analytics and reporting teams. This role plays a key part in driving Agile delivery, establishing structure across workflows, and enabling teams to operate efficiently across both quick-turn requests and complex, multi-team initiatives.

This position is ideal for someone who thrives in ambiguous environments, enjoys building order from complexity, and is passionate about improving team performance through Agile practices.

Key Relationships

Reports to: Manager - Information Services

Direct reports: None

Shift:Full-Time, Monday - Friday; hybrid schedule

Location: Indianapolis, IN

The Scope:

This role supports Agile delivery and workflow optimization across enterprise analytics and reporting initiatives, including:
  • Leading Scrum ceremonies (stand-ups, sprint planning, retrospectives, backlog refinement)
  • Managing and structuring backlog work within Azure DevOps
  • Translating incoming requests into clearly defined work items and user stories
  • Supporting both quick-turn reporting requests and long-term, multi-team initiatives
  • Responsible for DevOps Work Item creation (Features, User Stories, Issues, etc.)
  • Driving documentation standards and improving visibility across team workflows
  • Coaching teams on Agile best practices in a practical, adaptable manner

The Scrum Master acts as a key operational partner, bringing structure to intake, backlog, and delivery processes. This role ensures work is organized, prioritized, and executed effectively while enabling the team to improve efficiency, communication, and overall performance across clinical and operational reporting initiatives.

Candidate Qualifications

Candidates for this position will be evaluated according to the following criteria and competencies.
  • Bachelor's degree preferred or equivalent experience.
  • Must be a certified AGILE Scrum Master.
  • Requires 3-5 years of relevant experience. (manager prefers closer to 5 years) [Intake Form | Word]
  • Experience as a software developer is a strong plus.
  • Requires strong hands-on experience using Azure DevOps or other Agile project management tools.
  • Requires excellent communication and coaching skills.
  • Must be adept at task refinement, story splitting, agile estimating, retrospectives, and Scrum techniques.
  • Experience with Power BI is a plus.

The "DNA" for Success
  • Structured Thinker: You bring order to ambiguity and create clarity where processes are undefined
  • Assertive Communicator: You confidently lead conversations with analysts, leaders, and stakeholders
  • Documentation-Strong: You excel at organizing, documenting, and tracking work in a structured way
  • Agile Practitioner: You understand Scrum deeply but apply it in a practical, flexible way
  • Problem Solver: You remove blockers and improve workflows proactively
  • Relationship Builder: You are comfortable working with senior stakeholders and cross-functional teams
  • Adaptable: You thrive in evolving environments with mixed levels of structure
  • Execution-Focused: You ensure work moves forward efficiently and consistently

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